Job Description

Job Title:

Store Manager - Quick Service Restaurant (QSR)

Experience Required:

5-10 Years

Location:

Mahape, Navi Mumbai

Job Type:

Full-time

Industry:

Food & Beverage / Hospitality / QSR

Job Summary:

We are seeking a highly motivated and experienced

Store Manager

to oversee the daily operations of our

Quick Service Restaurant (QSR)

. The ideal candidate will have 5-10 years of relevant experience in QSR or fast-food chain management, with a proven track record of leading teams, ensuring excellent customer service, and achieving sales targets while maintaining operational excellence.

Key Responsibilities:

Operations Management:

Oversee daily store operations, ensuring efficiency and adherence to brand standards. Monitor inventory, manage stock levels, and place orders to avoid shortages or overstocking. Ensure compliance with health, safety, and hygiene regulations.

Team Leadership & Staff Management:

Recruit, train, and supervise team members, including kitchen staff, counter staff, and delivery personnel. Schedule shifts, assign tasks, and monitor staff performance. Foster a positive work environment, promoting teamwork and high morale.

Customer Service:

Ensure outstanding customer experiences by monitoring service quality and resolving customer issues promptly. Implement strategies to improve customer satisfaction and store ratings.

Sales & Financial Performance:

Drive sales growth through effective promotions, upselling, and local marketing efforts. Analyze sales reports and KPIs to identify trends and areas for improvement. Manage the store's P&L, budgeting, and cost control.

Compliance & Brand Standards:

Maintain brand consistency in food preparation, service, and cleanliness. Ensure adherence to company policies, SOPs, and training protocols.

Requirements:

5-10 years

of experience in QSR or fast-food restaurant management. Strong leadership, team management, and communication skills. Sound knowledge of restaurant operations, food safety, and labor laws. Experience in handling POS systems, inventory software, and reporting tools. Proven ability to achieve targets, manage budgets, and drive performance. Degree or diploma in hospitality management or a related field (preferred).
Job Type: Full-time

Schedule:

Day shift
Application Question(s):

Have you worked in Quick Service Restaurant (QSR) Industry? Do you have work experience in Subways, Dominos, Pizza Hut, etc.?
Experience:

Store Manager: 5 years (Preferred)
Work Location: In person