to lead its Malappuram branch. The role involves managing daily store operations, sales performance, customer service, and team supervision. The ideal candidate should have retail management experience--especially in textile or ethnic wear--and strong leadership and organizational skills.
Key Responsibilities
:
Store Operations
Oversee smooth functioning of the store on a daily basis
Ensure proper implementation of SOPs and store policies
Maintain visual merchandising, cleanliness, and store ambiance
Sales & Customer Service
Achieve monthly and seasonal sales targets
Deliver an excellent shopping experience to customers
Handle customer queries, returns, and complaints effectively
Team Leadership
Recruit, train, schedule, and monitor staff performance
Conduct regular staff meetings and assign daily tasks
Motivate the team to achieve sales goals and maintain discipline
Inventory & Merchandising
Ensure optimal stock levels and coordinate timely replenishment
Minimize stock discrepancies and conduct inventory checks
Plan and maintain effective visual merchandising displays
Reporting & Administration
Prepare daily, weekly, and monthly reports for the
Operations Manager
Manage billing issues, store records, and petty cash
Coordinate with other departments for smooth operations
Required Qualifications
:
Graduate in Business, Commerce, or related fields
Minimum 4-10 years of experience in Textile management
Fluency in
Malayalam
and
English
(Hindi/Tamil is a plus)
Proficiency Microsoft Excel
Key Skills
:
Strong leadership and team management
Sales-focused and result-driven approach
Customer-first mindset
Effective communication and conflict resolution skills
Knowledge of ethnic wear, silk sarees, and fashion trends is a bonus
Working Conditions
:
Location
: Preethi Silks, Malappuram
Work Days
: 25 working days per month (i.e.,
5 weekly offs
on a rotational basis)
Willingness to work extended hours during peak periods
Job Type: Full-time
Pay: ?35,000.00 - ?50,000.00 per month
Experience:
Retail Textile Industry: 3 years (Required)
Work Location: In person
Application Deadline: 26/07/2025
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