Job Description

About Kangana Trehan:

Kangana Trehan is a premium fashion label known for its elegant, contemporary, and luxurious women's apparel inspired by Western aesthetics. Our collections blend timeless craftsmanship with modern silhouettes, offering an elevated experience to our discerning clientele.

Job Summary:

We are seeking an experienced and dynamic

Store Manager

to lead our flagship store operations. The ideal candidate will have a deep understanding of luxury retail, exceptional customer service standards, and a passion for fashion. As a Store Manager, you will be responsible for driving sales, managing the store team, and ensuring an exceptional brand experience for every customer.

Key Responsibilities:

Leadership & Operations:

Oversee day-to-day store operations, ensuring smooth and efficient functioning. Lead and inspire the store team to deliver excellent customer service and meet sales targets. Implement and maintain store visual merchandising and brand presentation standards. Ensure compliance with company policies, procedures, and operational standards.

Customer Experience:

Provide a premium and personalized shopping experience for every client. Build long-term relationships with high-value clients through impeccable service and follow-ups. Handle escalations and resolve customer concerns with professionalism.

Team Management:

Recruit, train, and mentor the store staff. Monitor team performance, conduct regular reviews, and provide feedback for growth. Motivate the team to exceed performance goals and KPIs.

Sales & Inventory:

Drive store profitability through effective sales strategies and inventory management. Analyze sales trends and customer feedback to identify opportunities for growth. Coordinate with the merchandising and warehouse teams for stock planning and replenishment.

Requirements:

Minimum

7 years of experience

in retail management, preferably in

luxury or high-end women's fashion

. Strong leadership, communication, and interpersonal skills. Proven track record of achieving and exceeding sales targets. Ability to manage a team and lead by example. Deep understanding of luxury customer expectations and behavior. Proficient in inventory software and POS systems. Well-groomed and fashion-forward with excellent presentation skills.

Preferred Qualifications:

Bachelor's degree in Fashion, Business, or a related field. Prior experience with a luxury apparel or lifestyle brand. Knowledge of current fashion trends, particularly Western women's wear.
Job Types: Full-time, Permanent

Pay: ₹65,000.00 - ₹75,000.00 per month

Ability to commute/relocate:

New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 7 years (Preferred)
Work Location: In person