Oversee daily retail operations of the furniture showroom.
Ensure excellent customer service and handle escalations effectively.
Guide customers in selecting furniture based on their needs, budget, and design preferences.
Achieve monthly and yearly sales targets.
Store Operations Management
Supervise and manage staff schedules, attendance, and performance.
Maintain cleanliness, display arrangements, and overall store presentation.
Ensure stock availability and coordinate with warehouse/inventory teams.
Monitor billing, cash handling, and point-of-sale transactions.
Inventory & Vendor Coordination
Track stock levels and place timely orders for replenishment.
Work closely with suppliers and vendors for timely delivery of goods.
Maintain proper records of stock-in and stock-out.
Marketing & Promotion
Assist in planning and executing in-store promotions, discounts, and festive offers.
Coordinate with the marketing team for social media promotions and advertising.
Collect customer feedback and suggest improvements.
Staff Training & Development
Train sales executives and showroom staff on product knowledge, sales techniques, and customer interaction.
Motivate team members to achieve sales and service goals.
Reporting & Administration
Prepare daily/weekly/monthly sales and performance reports.
Handle customer complaints and resolve issues quickly.
Ensure compliance with company policies, safety, and legal requirements.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹22,000.00 per month
Experience:
Store management: 2 years (Preferred)
Work Location: In person
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