House of Fett is a premium fashion brand specialising in contemporary women's wear, blending global trends with ethnic elegance. We operate retail outlets in key locations and aim to deliver high-quality products and outstanding in-store experience.
Role Overview:
The Store Manager will lead the day-to-day operations of the store, drive sales performance, deliver excellent customer experience, and ensure brand standards are maintained. The ideal candidate is dynamic, fashion-savvy, and has proven retail management experience.
Key Responsibilities:
Oversee all store operations: opening/closing, cash handling, staffing, inventory management, store appearance.
Achieve and exceed sales targets and key performance indicators (KPIs).
Lead, train and motivate store team to deliver exceptional customer service.
Maintain visual merchandising and store presentation according to brand guidelines.
Monitor stock levels, replenishment, shrinkage control, reconcile inventories.
Analyze sales and operational data, generate reports, identify improvement opportunities.
Handle customer concerns/complaints and ensure high levels of customer satisfaction.
Ensure compliance with company policies, safety, loss prevention, hygiene.
Organize and support promotional events, campaigns, in-store activities.
Qualifications & Experience:
Graduate (Retail Management, Business Administration, Fashion or related field preferred).
Minimum [2-5] years of experience in fashion/apparel retail store management (experience in premium/high-footfall stores preferred).
Proven leadership skills, ability to manage, coach and develop a team.
Strong communication skills - English & Hindi (or relevant regional languages).
Proficient with retail POS systems, MS Office (Excel, Word).
Good knowledge of current fashion trends, visual merchandising.
Strong customer-service orientation, multitasking ability, problem-solving mindset.
[Optional: Age range / gender preference if applicable - though you may adapt to your company's policy and local employment regulations.
Job Type: Full-time
Pay: ?30,000.00 - ?35,000.00 per month
Work Location: In person
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