Job Description

About Us

We are a

new-age Nail Salon brand

in BTM Layout, Bangalore, founded by IIM Alumni with a proven track record of building and scaling multiple businesses. Our first store has been running successfully under the direct ownership of the founders, and now we are hiring our

first Store Manager

to lead operations and help us grow into a chain of stores across the city and beyond. This is an opportunity to be part of an

early-stage growth journey

where your contribution will directly shape the brand's success.

Role Overview

As

Store Manager

, you will be responsible for the

day-to-day operations, employee management, sales, and overall profitability

of the salon. You will ensure smooth customer experiences while driving business growth through innovative sales and marketing ideas.

Key Responsibilities

Store Operations:

Oversee daily operations including opening/closing, cleanliness, billing, and stock management.

Team Management:

Supervise, train, and motivate salon staff to deliver high-quality service and customer satisfaction.

Sales & P&L Ownership:

Drive sales, manage store budgets, monitor expenses, and take responsibility for profitability.

Customer Engagement:

Ensure excellent customer service, handle escalations, and maintain strong customer relationships.

Marketing & Growth:

Work with owners to implement Digital marketing & Local marketing campaigns, promotional offers, and customer loyalty programs.

Reporting:

Track and report performance metrics, sales trends, and operational issues to the owners.

Requirements

Experience:

Minimum 2 years as a Store Manager OR 4+ years as a Store Salesperson (preferably in salon/beauty/skincare industry).

Skills:

Strong communication skills in

English (mandatory)

, with

Kannada & Hindi preferred

. Ability to lead a team and handle customer interactions confidently. Sales-oriented mindset with basic financial understanding of P&L. Creative problem-solving and ownership mindset.

What We Offer

Competitive salary (20k - 30k/month) + Incentives Opportunity to work closely with IIM Alumni founders. Be the

first Store Manager

and play a pivotal role in shaping the culture, growth, and expansion of the brand. Faster career growth opportunities as we open multiple new stores.
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person