Job Description

Job Title:

Store Manager - Jewellery

Location:

Bandra West, Mumbai

Shift Timings:

11:00 AM to 8:00 PM

Working Days:

6 Days (Monday to Saturday)

Budget:

?50,000 - ?55,000 per month

Immediate Joining Preferred

Job Summary

The

Store Manager

is responsible for overseeing daily operations of the

jewellery store

, ensuring excellent customer service, maximizing sales, managing inventory, supervising staff, and maintaining the brand's reputation. This role requires strong leadership, sales skills, and a deep understanding of jewellery products and customer expectations.

Key Responsibilities

Sales & Customer Service

Achieve and exceed sales targets through effective team management and customer engagement. Build long-term relationships with customers by providing personalized service and expert jewellery knowledge. Handle high-value transactions with integrity and professionalism.

Team Management

Set performance goals and conduct regular evaluations. Motivate the team to deliver exceptional service and maintain high store standards.

Store Operations

Oversee day-to-day store activities including opening/closing procedures. Maintain store cleanliness, security, and display standards. Ensure compliance with company policies and legal regulations.

Inventory & Merchandising

Monitor stock levels, conduct regular inventory checks, and prevent losses. Coordinate with suppliers and the head office for new collections and replenishment. Ensure jewellery displays are attractive, updated, and aligned with brand guidelines.

Finance & Reporting

Manage cash flow, billing, and daily sales reconciliation. Prepare and analyse sales reports, and suggest strategies for improvement. Control store expenses and optimize operational efficiency.

Marketing & Promotion

Implement in-store promotions, events, and festive campaigns. Collaborate with marketing teams to enhance customer footfall and sales. Maintain strong local market knowledge to attract potential customers.

Skills & Qualifications

Bachelor's degree in Business Administration, Retail Management. 1-2 years of experience in retail management, preferably in luxury or jewellery sector. Strong leadership, communication, and interpersonal skills. Excellent sales and negotiation abilities. Knowledge of gemstones, diamonds, precious metals, and jewellery trends (preferred). Proficiency in POS systems, MS Office.

Key Attributes

Professional appearance and etiquette. Ability to handle pressure in a luxury retail environment. Trustworthy, especially when dealing with high-value products. Goal-oriented with a passion for jewellery and fashion.
Job Types: Full-time, Permanent

Pay: ?50,000.00 - ?55,000.00 per month

Application Question(s):

What is your current and expected CTC? Are you comfortable with the work location of Bandra West, Mumbai? How many years of experience do you have in retail management (preferably in jewellery or luxury retail)? Have you previously managed a team of sales staff in a retail environment? Do you have knowledge of gemstones, diamonds, precious metals, and jewellery trends? Do you have working proficiency in POS Systems? What is your notice period?
Work Location: In person