Job Description

A Jewelry Showroom Manager oversees the daily operations of a jewelry retail location, ensuring smooth functioning, excellent customer service, and achievement of sales targets. Key responsibilities include managing staff, overseeing inventory, maintaining showroom aesthetics, and driving sales through promotional strategies. They also handle customer complaints and ensure a positive customer experience. Here's a more detailed breakdown:Core Responsibilities:

Staff Management:

Recruiting, training, and supervising showroom staff, delegating tasks, and fostering a positive work environment.

Sales & Targets:

Driving sales performance, implementing sales strategies, and achieving individual and collective sales targets.

Customer Service:

Providing exceptional customer service, addressing customer needs and concerns, and handling escalations.

Inventory Management:

Monitoring stock levels, managing product displays, and coordinating with suppliers.

Showroom Operations:

Ensuring the showroom is well-maintained, visually appealing, and adheres to brand standards.

Financial Management:

Preparing sales reports, managing budgets, and handling cash transactions.

Marketing & Promotions:

Implementing marketing strategies, planning promotional events, and analyzing market trends.
Skills & Qualifications:

Leadership & Management:

Proven ability to lead and motivate a team, manage daily operations, and make sound decisions.

Sales & Customer Service:

Strong sales skills, excellent interpersonal and communication skills, and a passion for delivering exceptional customer service.

Product Knowledge:

In-depth knowledge of jewelry, including different materials, styles, and trends.

Operational Skills:

Ability to manage inventory, handle cash transactions, and maintain accurate records.

Problem-Solving & Decision-Making:

Ability to identify and resolve issues effectively, handle customer complaints, and make informed decisions.

Financial Acumen:

Understanding of sales targets, budgets, and financial reporting.

Marketing & Promotion:

Ability to develop and implement marketing strategies and promotional events.
Additional Requirements:

Flexibility:

Ability to work weekends and holidays as needed.

Experience:

Typically requires experience in retail management, preferably in the jewelry industry.
Job Type: Full-time

Pay: ?40,000.00 - ?50,000.00 per month

Schedule:

Day shift
Language:

English (Required)
Work Location: In person