Job Description

Overseeing all aspects of the bakery, including but not limited to, employee scheduling, inventory management, and financial reporting. Greeting customers, ensuring they have the most satisfying dining experience, taking regular feedback and improving team performance accordingly. Ensure exceptional customer service by training and coaching staff on proper service techniques, resolving customer complaints, and ensuring a positive dining experience. Maintain high standards of food quality and enforce compliance with health and safety regulations, including proper food handling and sanitation procedures. Assist with hiring, onboarding, and training new employees, ensuring they are equipped with the knowledge and skills necessary to perform their duties effectively. Collaborate with the base kitchen staff to ensure timely and accurate food preparation, monitor food presentation, and address any issues or concerns related to food quality or customer satisfaction. Handle cash transactions, manage financial processes, and maintain accurate records of sales, expenses, and inventory. Implement and enforce restaurant policies and procedures, including dress code, employee conduct, and operational guidelines. Monitor and maintain the cleanliness and organization of the bakery, including dining areas, restrooms, and kitchen facilities, to create a safe and welcoming environment for both staff and customers. Stay updated on industry trends, competitor activities, and customer preferences to identify areas for improvement and implement innovative strategies to enhance the restaurant's performance.
Prerequisites:

Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry Familiarity with restaurant management software, like PetPooja Good math and reporting skills Customer service attitude Communication and team management abilities Availability to work within opening hours (e.g. evenings, holidays, weekends) High school diploma; additional certification in hospitality is a plus
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

Food provided Leave encashment Paid time off Provident Fund
Work Location: In person