Job Description

A Store Head (or Store Manager) job involves overseeing all daily retail operations, from leading staff (hiring, training, scheduling, motivating) and managing inventory/stock to ensuring top-notch customer service, achieving sales targets, handling budgets, and maintaining brand standards, ultimately driving profitability and smooth daily function. Key duties include implementing marketing, managing finances, resolving complex customer issues, and reporting performance to upper management. Key Responsibilities

Operations Management:

Opening/closing procedures, floor supervision, implementing policies, maintaining store appearance, and ensuring health/safety compliance.

Staff Management:

Recruiting, hiring, training, scheduling, performance reviews, motivating, and delegating tasks.

Sales & Finance:

Meeting sales targets, managing budgets, analyzing sales data, handling payroll, and controlling costs.

Inventory & Merchandising:

Ordering, receiving, stocking, managing stock levels, visual merchandising, and loss prevention.

Customer Service:

Handling complaints, resolving issues, setting service standards, and ensuring customer satisfaction.

Business Strategy:

Implementing corporate marketing/promotions, analyzing trends, and developing strategies for growth.
Essential Skills & Qualifications

Strong leadership, communication, and team-building. Excellent customer service and problem-solving skills. Proficiency in retail software, inventory systems, and data analysis. Financial acumen and understanding of retail KPIs. Adaptability, initiative, and results-driven approach.
Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

Health insurance
Work Location: In person