We are seeking an experienced and motivated Store Manager to oversee daily operations at our retail store. The ideal candidate will be responsible for managing staff, ensuring customer satisfaction, achieving sales targets, maintaining store standards, and driving operational efficiency. The Store Manager plays a key leadership role in promoting company values and delivering a seamless shopping experience.
Key Responsibilities: Sales & Customer Service
Drive store sales to meet or exceed targets
Analyse sales figures and take action to improve performance
Deliver excellent customer service and resolve customer complaints effectively
Promote upselling and cross-selling among the team
Staff Management
Recruit, train, and mentor store staff
Schedule and manage shifts and daily duties
Monitor staff performance and provide regular feedback
Conduct performance appraisals and disciplinary actions when necessary
Store Operations
Ensure proper stock levels and inventory management
Oversee visual merchandising and product displays
Maintain store cleanliness, organization, and safety standards
Handle cash and oversee daily reconciliation and banking
Reporting & Compliance
Prepare daily/weekly/monthly sales reports
Ensure compliance with health and safety regulations
Enforce company policies and operational procedures
Key Skills & Qualifications:
Bachelor's degree in Business, Retail Management, or related field (preferred)
3+ years of experience in retail, with at least 1 year in a supervisory or managerial role
Strong leadership, communication, and organizational skills
Customer-focused with strong problem-solving abilities
Proficient in POS systems and Microsoft Office tools
Ability to work flexible hours, including weekends and holidays
Key Performance Indicators (KPIs):
Sales growth and target achievement
Customer satisfaction scores
Inventory accuracy and shrinkage control
Staff productivity and retention
Work Environment:
On-site, fast-paced retail store environment
Requires standing for extended periods and occasional lifting of merchandise
Job Type: Full-time
Pay: ₹50,000.00 - ₹55,000.00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.