Job Description

Roles & Responsibilities

Manage overall e-commerce store operations including

inbound (receiving, stocking) and outbound (order picking, packing, dispatch)

processes Oversee product listings, pricing, inventory control, and stock accuracy Ensure timely order fulfillment and on-time delivery to customers Monitor warehouse performance, reduce operational errors, and improve efficiency Coordinate with logistics partners for smooth last-mile delivery operations Ensure website functionality and a seamless customer shopping experience Develop and implement strategies to boost online sales and customer retention Plan and execute promotional campaigns and seasonal offers Collaborate with marketing for SEO, product descriptions, and content optimization Handle customer inquiries, complaints, and service escalations efficiently Analyse sales reports, operational metrics, and market trends to drive improvements Prepare and present weekly/monthly performance reports to management Supervise and train e-commerce store staff (warehouse, order processing, support) Maintain compliance with safety, quality, and operational standards
Job Types: Full-time, Permanent

Pay: From
25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Life insurance Provident Fund
Schedule:

Day shift Morning shift Night shift Rotational shift
Application Question(s):

Current Salary Expected Salary
Location:

Kathirvedu, Chennai, Tamil Nadu (Required)
Work Location: In person

Application Deadline: 03/08/2025