Job Description

Position:

Store Manager

Brand:

Moe's Casa Mexicana

Industry:

Quick Service Restaurant (QSR)

Work Location:

Ambience Mall, Vasant Kunj, New Delhi

About the Brand

Moe's Casa Mexicana is a globally recognized fast-casual Mexican restaurant brand, known for its fresh ingredients, vibrant culture, and guest-first approach. We focus on delivering exceptional food quality, operational excellence, and memorable guest experiences.

Role Summary

The Store Manager will be responsible for the overall performance of the restaurant, including daily operations, team management, customer satisfaction, sales growth, and compliance with brand and company standards. The role requires hands-on experience in a QSR environment and strong leadership skills.

Key Responsibilities

Operations Management

Manage day-to-day store operations to ensure smooth and efficient functioning Ensure adherence to food safety, hygiene, and brand SOPs Maintain food quality, service standards, and operational excellence

Team Leadership & People Management

Recruit, train, schedule, and supervise store staff Motivate and lead the team to achieve performance targets Ensure attendance, discipline, and grooming standards

Customer Experience

Deliver excellent guest service and promptly resolve customer concerns Build a customer-first culture within the store Monitor service speed and guest satisfaction

Sales & Financial Control

Drive sales and achieve store targets Monitor daily sales, expenses, inventory, and wastage Ensure cost control and store profitability

Inventory & Vendor Management

Manage inventory, ordering, and stock levels Coordinate with vendors and HO teams for timely supplies Control shrinkage and minimize wastage

Compliance & Reporting

Ensure compliance with statutory, safety, and company policies Prepare and maintain operational and sales reports Support audits and HO reviews
Eligibility & Requirements

Minimum

2 years of experience in QSR

as a Store Manager or Assistant Store Manager Strong knowledge of QSR operations and food safety standards Good leadership, communication, and problem-solving skills Willingness to work in rotational shifts, weekends, and holidays
What We Offer

Opportunity to work with an international QSR brand Growth opportunities in a fast-growing organization Competitive salary with performance-based incentives
Job Type: Full-time

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Food provided
Application Question(s):

Total Experience In QSR ? Total Notice period Current inhand salary Expected Inhand salary
Experience:

Restaurant management: 1 year (Required)
Work Location: In person