Job Description

: Store Manager

Position:

Store Manager

Location:

Elante Mall, Chandigarh

Department:

Retail Operations

Reports to:

Head of Retail

Must have experience in Jewelry

Job Summary:

The Store Manager will be responsible for overseeing all aspects of store operations, driving sales, ensuring customer satisfaction, and leading a team of store associates. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a proven track record of achieving sales targets and maintaining high standards of store performance.

Key Responsibilities:

Strategic Development:

Formulate and implement store strategies to attract and retain customers, increase store traffic, and maximize profitability.

Sales Achievement:

Lead the store team to meet and exceed sales goals through effective training, motivation, and feedback.

Customer Satisfaction:

Ensure high levels of customer satisfaction by providing excellent service and addressing customer needs and concerns.

Store Administration:

Oversee store operations, ensuring compliance with company policies, procedures, and regulations.

Visual Merchandising:

Maintain an outstanding store appearance by upholding visual merchandising standards.

Market Analysis:

Monitor buying trends, customer needs, and profitability to provide insights and propose innovative ideas to increase market share.

Performance Management:

Conduct performance appraisals, identify training needs, and develop career paths for store staff.

Issue Resolution:

Address and resolve issues that arise from staff or customers, including complaints and grievances.

Role Model:

Demonstrate exemplary behaviour and performance, setting a positive example for the entire team.

Additional Duties:

Perform any additional store management duties as required.

Qualifications:

Experience:

Proven successful experience as a retail Store Manager.

Leadership:

Strong leadership skills with a business-oriented mindset.

Customer Management:

Excellent customer management skills to ensure a positive shopping experience.
Job Type: Full-time

Pay: ?660,000.00 - ?780,000.00 per year

Benefits:

Provident Fund
Work Location: In person