Job Description

Job Title: Store ManagerIndustry: Retail (Apparel / Lifestyle / Electronics / FMCG / Furniture etc.)Experience Required: Minimum 2+ years in retail sales, customer interaction, or customer consultancyLocation: [Agra]Job Summary:We are looking for a dynamic and customer-focused Store Manager to lead our retail outlet. The ideal candidate should have hands-on experience in retail operations, customer engagement, and team management. You will be responsible for ensuring smooth store functioning, achieving sales targets, and delivering excellent customer service.Key Responsibilities:- Supervise daily store operations and ensure smooth workflow.- Drive sales performance and achieve monthly and annual targets.- Build and maintain strong relationships with customers to ensure repeat business.- Provide personalized customer consultation and product recommendations.- Manage and motivate store staff to deliver high-quality service and maintain product knowledge.- Ensure proper visual merchandising, store hygiene, and inventory control.- Handle billing, stock reconciliation, and cash management as per company policies.- Monitor and analyze store performance, preparing daily and monthly reports.- Address customer queries and complaints effectively and professionally.- Ensure adherence to company policies, procedures, and brand standards.Key Skills & Competencies:- Strong communication and interpersonal skills.- Excellent customer service and sales orientation.- Leadership and team management ability.- Basic understanding of retail operations and inventory management.- Problem-solving and decision-making skills.- Proficiency in MS Office and POS systems.Qualification:- Graduate / Postgraduate in any discipline.- Diploma or certification in Retail Management (preferred).Salary: As per industry standards + incentivesEmployment Type: Full-time (ref:updazz.com)

Skills Required