Job Description

Job Summary:

The Store Manager will oversee the daily operations of the tyre trading and automotive service store, ensuring smooth workflow, high-quality customer service, and achievement of sales and operational targets. The role requires hands-on leadership in managing inventory, sales, staff performance, and workshop coordination to maintain efficiency and profitability.

Key Responsibilities:1. Store Operations & Management

Oversee all aspects of store operations, including tyre sales, automotive services, and workshop activities. Ensure adherence to company policies, safety standards, and operational procedures. Plan and implement strategies to improve productivity, reduce costs, and increase profitability. Manage day-to-day cash flow, billing, and financial reporting.

2. Sales & Customer Service

Drive sales performance to achieve monthly and annual targets. Develop and maintain strong relationships with customers (retail and corporate). Handle customer complaints and ensure customer satisfaction through quality service delivery. Support marketing and promotional activities to attract new clients and retain existing ones.

3. Inventory & Procurement

Manage tyre, spare parts, and consumable inventories efficiently to avoid stockouts or overstocking. Coordinate with suppliers for timely procurement and negotiate pricing for cost optimization. Conduct regular stock audits and maintain accurate inventory records.

4. Team Leadership & Development

Supervise and motivate sales, store, and workshop staff to ensure high performance. Provide training on product knowledge, customer service, and operational standards. Schedule shifts and manage staff attendance and performance evaluations.

5. Workshop Coordination

Coordinate between sales and workshop teams to ensure timely and quality vehicle servicing. Monitor job cards, service reports, and ensure proper use of equipment and tools. Ensure safety and cleanliness of the workshop area.

6. Reporting & Analysis

Prepare and submit periodic reports on sales, expenses, and store performance. Analyze key performance indicators (KPIs) and recommend improvement actions. Provide feedback to management on market trends, customer preferences, and competitor activities.

Qualifications & Skills:

Bachelor's degree in Business Administration, Automotive Engineering, or related field (preferred). Minimum 4 years of experience as a Store/Branch Manager in tyre trading, automotive service, or spare parts industry. Strong knowledge of tyres, automotive products, and service operations. Excellent leadership, communication, and interpersonal skills. Proficiency in MS Office and inventory management systems (ERP experience preferred). Strong analytical and problem-solving abilities. Customer-focused with a results-driven mindset.

Education:

Bachelor's degree in Business Administration, Automotive Engineering, or related field (preferred).

Salary:

?30000+ Incentives

Experience:

4+ years

Location:

Angamali

Job Types: Full-time, Permanent

Pay: From ?30,000.00 per month

Benefits:

Health insurance Provident Fund
Education:

Bachelor's (Preferred)
Experience:

tyres, automotive products, and service operations: 4 years (Preferred) MS Office and inventory management systems: 4 years (Preferred) leadership, communication, and interpersonal skills: 4 years (Preferred) Store Manager in tyre / automotive service / any industry.: 4 years (Preferred)
Work Location: In person