Job Description

Job Title:

Store Manager

Job Location:

Alangulam, tenkasi district

Position Type:

Full-Time

Job Summary:

The Store Manager will oversee the daily operations of karthika stores, ensuring a high level of customer service, smooth operations, and a motivated team. The Store Manager will be responsible for managing staff, inventory control, sales targets, and ensuring the store is well-maintained. This role is pivotal in creating a positive and productive environment for both customers and employees.

Key Responsibilities:

Team Leadership & Staff Management:

Hire, train, and manage store employees, ensuring they understand and perform to company standards. Lead by example, providing ongoing coaching and performance feedback to the team. Schedule staff to meet operational demands, ensuring adequate coverage during peak hours.

Customer Service Excellence:

Ensure all customer inquiries, concerns, and complaints are handled professionally and promptly. Monitor store environment to ensure a high level of customer satisfaction. Develop strategies to improve customer loyalty and retention.

Sales & Profitability:

Set and monitor sales targets for the store, ensuring goals are met or exceeded. Analyze sales trends and take appropriate actions to drive sales growth. Identify opportunities to improve store performance and recommend new initiatives.

Inventory & Stock Control:

Oversee inventory management, ensuring stock levels are appropriate and orders are placed in a timely manner. Perform regular stock audits to ensure accuracy and prevent loss. Coordinate with suppliers and vendors to ensure timely deliveries and maintain optimal inventory levels.

Store Operations & Maintenance:

Ensure store is clean, organized, and visually appealing at all times. Maintain compliance with health and safety regulations. Oversee store security and implement loss prevention strategies.

Administrative Duties:

Manage store budgets, track expenses, and report on financial performance. Maintain accurate records of sales, payroll, and other administrative tasks. Prepare reports for senior management on store performance and key metrics.

Qualifications:

Experience:

Proven experience as a retail manager, assistant manager, or in a similar role within [industry, e.g., fashion, electronics, grocery]. Strong understanding of customer service, sales, and retail operations.

Skills:

Excellent leadership, communication, and interpersonal skills. Strong organizational skills with attention to detail. Ability to work in a fast-paced environment and solve problems quickly.

Education:

High school diploma or equivalent (required). Bachelor's degree in business, management, or a related field (preferred).

Other Requirements:

Flexible availability, including nights, weekends, and holidays, based on store needs. Ability to lift and move stock (specific weight may vary by store). Passion for delivering outstanding customer service and driving sales.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Work Location: In person