Job Description

Job Title :

Store Incharge

Qualification :

+2 (or) Any Degree

Experience :

Both Fresher and Experienced

Job Summary:

The Store Incharge will be responsible for the overall supervision and smooth functioning of the sweet and restaurant outlet. The role includes managing daily operations, overseeing staff, maintaining hygiene and quality standards, controlling inventory, ensuring customer satisfaction, and supporting sales and billing activities.

Key Responsibilities:

1. Store Operations & Management

Ensure the store opens and closes as per schedule. Supervise the day-to-day operations including sweets, snacks, and food counters. Monitor food display, cleanliness, lighting, and ambience. Coordinate between the kitchen and front counters for timely service.

2. Staff Supervision

Oversee, train, and schedule service and kitchen staff. Maintain discipline and ensure staff adhere to hygiene and service protocols. Motivate the team to provide courteous and efficient service.

3. Inventory & Stock Control

Monitor stock levels of raw materials, packaging, and finished goods. Place orders, manage vendor relations, and handle inward/outward stock. Conduct regular stock audits and manage wastage.

4. Customer Service

Resolve customer complaints and queries promptly. Ensure proper billing, packaging, and service delivery. Monitor feedback and implement improvements to enhance customer satisfaction.

5. Sales & Reporting

Track daily sales and cash management. Prepare daily reports on sales, expenses, and footfall. Assist in upselling festive hampers, seasonal products, and combos.

6. Hygiene & Quality

Ensure food safety and hygiene standards as per FSSAI guidelines. Monitor temperature, freshness, and expiry of sweets and dishes. Coordinate with quality control team for regular checks.

Contact Number :

9843172836, 9842766551, 7904901233

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Food provided
Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus
Work Location: In person