Job Description

Job Title: Store Incharge
1. Overview: The Store Incharge is responsible for overseeing the daily operations of the store, ensuring that inventory is managed effectively, and maintaining high levels of customer service. The role aims to achieve sales targets, manage staff, and ensure that the store environment is well-organized and appealing to customers.
2. Key Responsibilities:
Oversee day-to-day operations of the store, including staff management, inventory control, and customer service.
Monitor sales performance and assist in setting sales targets to meet company objectives.
Maintain inventory levels, conduct regular stock audits, and manage stock replenishment.
Train, supervise, and motivate store staff to deliver exceptional customer service.
Ensure compliance with store policies, health and safety regulations, and company procedures.
Coordinate promotional activities and display merchandise to enhance sales.
Handle customer inquiries and resolve any issues or complaints efficiently.
Prepare and analyze sales reports to identify trends and opportunities for improvement.
Ensure the store remains organized, clean, and visually appealing at all times.
3. Technical Skills:
Proficient in inventory management software and point-of-sale (POS) systems.
Knowledge of basic accounting principles and financial management.
Familiarity with Microsoft Office Suite (Excel, Word, Outlook) for reporting and communication.
Understanding of retail operations and merchandising strategies.
4. Required Qualifications:
High school diploma or equivalent; a bachelor's degree in business administration or relevant field is preferred.
Proven experience in retail management or a similar role.
Leadership and team management experience.
5. Skills & Experience:
Excellent communication and interpersonal skills for effective interaction with customers and team members.
Strong organizational and multitasking abilities to manage various store functions simultaneously.
Customer-focused mindset with the ability to address and resolve complaints professionally.
Problem-solving skills to handle unexpected situations and identify areas for operational improvement.
Ability to work flexible hours, including weekends and holidays.
This job description outlines the responsibilities and requirements of the Store Incharge position to attract qualified candidates interested in a dynamic retail environment.