. You will be the face of our premium cake and dessert brand, responsible for ensuring smooth outlet operations, excellent customer service, and maintaining high standards of product handling and presentation.
Responsibilities:
Greet and assist walk-in customers with warmth and professionalism
Manage order placements, pickups, and coordinate with the kitchen team for timely fulfilment
Assist in plating, packaging, and presenting cakes in a hygienic and appealing manner
Maintain outlet cleanliness, product displays, and stock organization
Handle POS billing, payment processing, and basic order tracking
Coordinate cake delivery orders with delivery partners and ensure customer satisfaction
Capture customer feedback and escalate service gaps to the outlet manager
Support cake sampling events, promotions, and peak-hour operations
Requirements:
Bachelor's Degree (Required) ( Hotel Management / Hospitality preferred )
Basic English and fluent Tamil
Age: 18 - 30 years
Willing to work 11 AM - 10 PM, 6 days a week
Work Location:
In person - Velachery, Chennai
Experience
Minimum
1 year experience
in Cafe, Bakery, Hotel, or F&B service roles
Experience in direct customer service or sales preferred
Hotel Management / Hospitality background preferred
Job Type: Full-time
Pay: ?23,000.00 - ?25,000.00 per month
Education:
Bachelor's (Required)
Experience:
F & B : 1 year (Required)
Language:
Tamil, English (Required)
Location:
Velachery, Chennai, Tamil Nadu (Preferred)
Work Location: In person
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