to oversee and manage the operations of a specific section within our department store. The ideal candidate should have at least
2 years of relevant experience
, strong team management abilities, and a quick grasp of retail operations and inventory control. This position plays a key role in ensuring excellent customer service, staff productivity, and efficient stock handling.
Key Responsibilities:
Supervise day-to-day operations of the assigned department.
Manage and guide a team of sales staff to achieve departmental goals.
Ensure proper merchandise display, stock arrangement, and shelf cleanliness.
Monitor inventory levels; coordinate with the inventory team for restocking.
Train and motivate staff to improve customer service and sales performance.
Resolve customer issues and escalate concerns when necessary.
Maintain department sales records and performance reports.
Implement company policies and ensure compliance with store standards.
Coordinate with other department incharges for smooth store functioning.
Qualifications:
Graduate in Commerce or a related field (B.Com preferred)
Basic computer knowledge (Excel, billing software, POS systems)
Skills & Competencies:
Strong team handling and leadership skills
Quick learner with strong grasping power
Good communication and interpersonal skills
Customer service orientation
Inventory management and sales knowledge
Time management and multitasking ability
Experience:
Minimum 2 years of experience in a retail or department store setting
Prior experience in handling a team and managing store sections preferred
Working Hours:
6 Days a Week (rotational shifts may apply)
Job Type: Full-time
Schedule:
Day shift
Work Location: In person
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