Job Description

Job Summary:

The Store Executive is responsible for overseeing the day-to-day operations of the retail store, ensuring a smooth customer experience, maintaining inventory accuracy, and meeting sales targets. This role requires a proactive, customer-centric approach combined with strong organizational skills and attention to detail.

Key Responsibilities:

Customer Service & Sales:

Provide exceptional customer service by greeting, assisting, and engaging with customers. Understand customer needs and offer product recommendations. Ensure sales targets are met or exceeded. Handle customer complaints and resolve issues promptly.

Store Operations:

Manage daily store opening and closing procedures. Ensure the store is clean, organized, and well-stocked. Handle cash management, including tills, deposits, and reconciliation. Monitor store security and report any issues to management.

Inventory Management:

Maintain accurate inventory records, conducting regular stock audits and reconciliations. Receive and process incoming stock and ensure it is properly stored. Monitor stock levels and coordinate with the procurement team for replenishment. Implement strategies to minimize stock losses and wastage.

Team Collaboration:

Assist in training and mentoring new staff members. Collaborate with the store management and sales team to ensure smooth operations. Foster a positive work environment that encourages teamwork and high performance.

Visual Merchandising:

Ensure that products are displayed in an appealing manner that maximizes sales opportunities. Implement promotional displays and seasonal campaigns as per company guidelines.

Reporting & Analysis:

Prepare daily/weekly/monthly sales and stock reports for management review. Analyze sales data to identify trends and areas for improvement. Suggest strategies to improve store performance.

Qualifications:

Education:

High school diploma or equivalent. A bachelor's degree in business or a related field is preferred.

Experience:

1-3 years of experience in retail or store operations.

Skills:

Strong communication and interpersonal skills. Ability to multitask and manage time efficiently. Proficiency in point-of-sale (POS) systems and basic computer applications. Excellent problem-solving skills and attention to detail. Sales-driven with a customer-focused attitude.
Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?35,001.14 per month

Experience:

total work: 1 year (Preferred)
Work Location: In person