Job Description

Job Purpose:

In a manufacturing unit, the responsibilities of a dispatch executive typically involve coordinating and

overseeing the shipment of goods and materials to customers or other facilities. Here's a breakdown of

some common responsibilities:

Responsibilities:

Relevant Experience: A minimum of 2 years

Education: B.E/ B.Tech/ Diploma


Planning and Scheduling:


Coordinate with production departments to ensure timely

completion of orders.


Plan and schedule dispatch activities based on production

schedules and customer demands.


Inventory Management:


Maintain accurate records of inventory levels to ensure

sufficient stock for dispatch.


Monitor inventory levels and coordinate with procurement

team to replenish stock as needed.


Order Processing:


Receive and process customer orders.


Verify order details, including quantity, specifications, and

delivery instructions.


Packaging and Labeling:


Ensure proper packaging of goods to prevent damage during

transit.


Label packages accurately with relevant information such as

product codes, batch numbers, and shipping addresses.


Documentation:


Prepare shipping documents, including invoices, packing lists,

and shipping labels.


Ensure compliance with relevant regulations and

documentation requirements.


Coordination with Logistics Providers:


Liaise with logistics providers (such as carriers and freight

forwarders) to arrange transportation.


Negotiate shipping rates and terms to optimize cost-

effectiveness.


Tracking and Monitoring:


Track the status of shipments and provide updates to

customers as necessary.


Monitor delivery timelines and address any delays or issues

that arise.


Quality Control:


Conduct quality checks on outgoing shipments to ensure

accuracy and compliance with quality standards.


Address any quality issues or discrepancies with relevant

departments.


Customer Service:


Communicate with customers regarding order status, delivery

schedules, and any inquiries or concerns.


Resolve customer complaints or issues related to shipping

and delivery.


Continuous Improvement:


Identify areas for process improvement and efficiency gains

in dispatch operations.


Implement measures to streamline workflows and reduce

costs while maintaining quality standards.


Health and Safety:


Ensure compliance with health and safety regulations in the

handling and transportation of goods.


Implement measures to minimize risks of accidents or injuries

in the dispatch area.


Team Management (if applicable):


Supervise and provide guidance to dispatch staff.


Conduct training sessions to ensure staff are knowledgeable

about dispatch procedures and safety protocols.

Requisite Skills: ₹ Confident and assertive


Excellent client-interfacing skills


Administrative skills


Excellent communication skills (written and verbal)


Analytical skills


Attentiveness to details


Good listening


Knowledge of functioning of businesses


Self-grooming, logical reasoning and self-motivation


MS office proficiency


Ability to handle confidential information with tact and discretion


Ability to comprehend and analyze relevant industries for industry insights

and trends

Desired Skills: ₹ Ability to lead a team


Ability to perform under pressure


Being performance-driven and focused on results


Ability to self-motivate and motivate others

Job Types: Full-time, Permanent

Pay: ₹15,851.12 - ₹35,977.07 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Yearly bonus

Experience:

• total work: 2 years (Preferred)
• dispatch Executive: 1 year (Preferred)

Work Location: In person