We are seeking a reliable and customer-oriented Store Assistant to manage both in-store and online sales operations. The role involves assisting customers, handling online orders, maintaining stock, and supporting daily store activities efficiently.
Key Responsibilities
Offline (In-Store Operations):
Welcome customers and assist them with product selection
Provide accurate information on fabric, design, pricing, and care instructions
Maintain clean and organized product displays
Support billing, cash handling, and routine store activities
Online Operations:
Manage customer inquiries and orders through WhatsApp, Instagram, and other online platforms
Communicate order availability, pricing, and delivery timelines to customers
Pack products carefully to ensure quality and presentation
Coordinate courier dispatch and track order status
Assist with stock verification for both online and offline sales
Qualifications and Skills
Strong communication skills in Malayalam; basic English proficiency preferred
Basic computer knowledge including billing systems, order tracking, and data entry
Ability to use smartphones and social media applications effectively
Interest in clothing, sarees, or the fashion industry
Responsible, punctual, and detail-oriented approach to work
Prior experience in retail or online order handling is an added advantage but not mandatory
Job Type: Full-time
Pay: ?13,000.00 - ?15,000.00 per month
Application Question(s):
Are you comfortable working both online and offline store operations?
Are you available to work as per store timings, including weekends if required?
Are you willing to work in a clothing brand?
Work Location: In person
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