Job Description

Job Title:

Store & Staff Supervisor (Operations + Discipline)

Location:

Mumbai (Dadar )

Salary:

based on experience

About the Role

We are a wholesale ladies' ethnic wear company looking for a

hands-on supervisor

to oversee daily operations, ensure staff discipline, and make sure work is done as per job descriptions.
This is not a desk-only role -- you will be on the shop floor, at reception, and in accounts areas to check smooth functioning.

Key Responsibilities

Staff Supervision

Monitor attendance, punctuality, and overall discipline. Ensure staff follow their assigned job duties (Accounts, Reception, Sales, Packing). Handle cross-duty assignments -- e.g., if accounts staff need to sit at reception. Report any refusal to follow instructions.

Operational Checks

Verify order billing accuracy and timely packing. Ensure stock records are maintained and updated. Monitor customer handling quality (both wholesale buyers & walk-ins).

Coordination

Move between 2-3 offices/outlets as required. Coordinate with management on daily progress and issues.

Disciplinary Action

Give verbal/written warnings as instructed by management. Maintain discipline records.
Job Type: Full-time

Pay: ?8,086.00 - ?32,841.86 per month

Language:

English (Preferred)
Shift availability:

Day Shift (Preferred)
Work Location: In person