Job Description

Job Overview:

We are looking for an enthusiastic and customer-focused

Steward

to join our microbrewery taproom team. The ideal candidate is passionate about craft beer, food service, and creating memorable guest experiences. As a Steward, you will be responsible for serving guests, guiding them through our food and beverage selections, and ensuring top-notch hospitality.

Key Responsibilities:

Guest Service:

Greet and seat guests, take orders, and provide recommendations on food and craft beer pairings.

Beer Knowledge:

Educate guests about our beer selection, brewing process, and flavor profiles to enhance their experience.

Order Management:

Accurately relay orders to the bar and kitchen, ensuring timely service.

Serving & Presentation:

Serve beer and food following proper pouring and presentation standards.

Upselling:

Suggest additional menu items and promotions to enhance the guest experience.

Cleanliness & Organization:

Maintain a clean and organized taproom, including tables, bar areas, and service stations.

Payment Processing:

Handle cash and card transactions, ensuring accuracy and efficiency.

Customer Engagement:

Build rapport with guests, handle inquiries, and resolve any concerns professionally.

Compliance & Safety:

Follow all health, safety, and alcohol service regulations, ensuring responsible beverage service.

Qualifications & Skills:

Prior experience as a waiter, bartender, or server in a brewery, bar, or restaurant is preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and multitask efficiently. Basic math skills for handling transactions and billing. Team player with a positive attitude and customer-first approach. Must meet the legal age requirement for serving alcohol in the location of employment. Flexibility to work evenings, weekends, and holidays as needed.
Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹300,000.00 per month

Benefits:

Food provided Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Panjim, Goa: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

total work: 3 years (Preferred)
Language:

English (Preferred)
Location:

Panjim, Goa (Preferred)
Work Location: In person