is a more experienced and supervisory role. They don't just serve guests; they also lead and mentor a team of junior associates.
Their main responsibilities include:
Handling Issues:
Being the first point of contact for complex guest complaints and resolving them professionally.
Operational Support:
Assisting the manager with daily operations, including inventory checks and billing.
Quality Control:
Ensuring all service standards and quality protocols are consistently met.
In essence, they are a team leader who combines hands-on service with management duties to ensure smooth operations and a high-quality guest experience.
Job Type: Permanent
Pay: ?18,211.00 - ?20,000.00 per year
Benefits:
Food provided
Health insurance
Paid time off
Provident Fund
Education:
Diploma (Preferred)
Experience:
Hotel: 1 year (Required)
Language:
English (Required)
Work Location: In person
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