Job Description

Key Responsibilities of a Steward:
Dishwashing and Utensil Management:
Handling the cleaning of dirty dishes, pots, pans, and other utensils, either by hand or using dishwashing equipment.
Assisting Customers:
Providing basic customer service, such as welcoming guests, seating them, and addressing their needs.
Managing Inventory and Supplies:
Ensuring that the venue is adequately stocked with necessary supplies, including food, beverages, and cleaning materials.
Supporting Other Staff:
Assisting waiters, bartenders, and other staff members with various tasks as needed.
Upholding Safety and Hygiene Standards:
Following established protocols to ensure a safe and healthy environment for both staff and customers.
Problem Solving and Communication:
Addressing customer complaints or concerns, and communicating effectively with other team members.
Specific to Events:
Stewards at events may also manage crowds, direct traffic, provide security, and ensure a safe and enjoyable experience for attendees.
Maintaining Cleanliness and Hygiene:
This includes cleaning and sanitizing all areas, such as dining areas, kitchens, and service areas.
Essential Skills for a Steward:
Strong Communication and Interpersonal Skills:
Effective communication is crucial for interacting with customers and colleagues.
Physical Stamina and Endurance:
The job often requires standing for long periods and performing physically demanding tasks.
Attention to Detail:
Stewards need to be detail-oriented to maintain cleanliness and ensure that all tasks are completed to a high standard.
Problem-Solving Skills:
The ability to identify and resolve issues quickly and efficiently is important.
Organizational Skills:
Stewards need to manage multiple tasks and maintain a well-organized work environment.
Teamwork:
Working effectively as part of a team is essential for many steward roles.
Required Skills food safety, hospitality, Resturant, Waiter/Steward, Bartender