Job Description

At Fisher & Paykel Healthcare, our dedication unites us in a shared mission to improve patient care and outcomes through world-leading healthcare solutions. We call this commitment Care by Design.
Our journey began in New Zealand over five decades ago when a visionary doctor and two ingenious engineers pioneered a new approach to respiratory health. Today, we are a leading designer, manufacturer, and marketer of products and systems for acute and chronic respiratory care, anesthesia, and the treatment of obstructive sleep apnea. Our innovative products touch the lives of millions of patients annually while operating in over 120 countries worldwide.
We seek individuals who are passionate about having a lasting, positive impact. We value individuals who prioritize enduring relationships and creative thinking and who are driven to make a difference.
In return, we will support your personal and professional growth with our inclusive work environment, built on a foundation of care and collaboration. Together, we form a team of compassionate individuals dedicated to purposeful work.
Care to join us and make a real impact?
Position: State Manager - Respiratory Acute Care (Ahmedabad)
We are actively recruiting for the role of State Manager - Respiratory Acute Care, responsible for leading and driving business within Gujarat, Rest of Maharashtra and Madhya Pradesh.
Key Responsibilities:

• Leadership & Development: Coach, lead, and develop direct reports to foster a high-performing culture, facilitate clinical change, and ensure alignment with the country sales strategy. The candidate should be inquisitive, willing to share learnings, and a strong communicator.
• Sales Strategy: Provide input to the national sales plan to address market conditions and competitor strategies, ensuring sales targets are met.
• Account Growth: Grow accounts and territory sales results, with a focus on driving consumable sales.
• Program Implementation: Develop and oversee regional sales and education programs to effectively deliver the FPH message and achieve sales budgets.
• Customer Engagement: Conduct visits to build relationships with existing and prospective customers, introduce FPH products and therapy approaches, and create demand.
• Post-Sales Support: Provide post-sales education, troubleshooting, and complaint resolution to promote early identification of customer issues, ensure correct equipment use, and drive consumable sales.
• Customer Satisfaction: Respond to escalated customer questions and complaints, ensuring FPH quality processes are followed to maximize satisfaction.
• Reporting: Prepare state or regional reports to advise management on progress against sales plans, market conditions, competitor activity, and territory management.
• Performance Reviews: Conduct timely territory reviews with team members, addressing performance and attitudinal issues promptly.
• Event Coordination: Plan and coordinate FPH attendance at regional conventions to maximize education and sales opportunities.
• Compliance: Adhere to hospital procedures and protocols across all departments, including staff interaction, equipment, and hygiene.
• Resource Management: Utilize operational tools and administration resources, including products, car, phone, and laptop, in an organized and timely manner.

Qualifications:

• Science Graduate with minimum 10 years of medical devices sales experience and at least 3 years in people management role.
• Proven experience in medical or clinical environments.
• Strong relationship-building skills.
• Energetic, driven, and passionate with a deep understanding of sales fundamentals.
• Strong analytical skills and the ability to deliver on continuous improvement projects.
• Experience in facilitating product introductions and managing Key Opinion Leaders (KOLs).

Skills Required