State Head Cross Sell (sme Loans)
Year Bangalore, Karnataka, India
Job Description
Job Requirements
Job Title - State Head - Cross Sell SME
Business Unit - Retail Asset
Function - Customer Experience
Job Purpose:
The primary responsibility is to ensure all the customers are attended to and resolution is given within defined TAT
Roles & Responsibilities:
- Productivity
- Channel Migration
- Mainting low Attrition level
- First Contact Resolution
- Transaction NPS
- Cross sell
- Drive all the initiatives in the branch
- Productivity, Average handling time, First contact resolution, Cross sell
Graduate - Any
Post Graduate - MBA Finance
Experience:
Minimum of 10+ Years
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Job Detail
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Job IdJD3957652
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear