Job Description

Starbucks Barista Roles & Responsibilities (for Your Resort Cafe)1. Beverage Preparation & Quality

Prepare

coffee, tea, and specialty beverages

(hot and cold) to Starbucks-level standards. Follow

precise recipes, measurements, and presentation

guidelines for consistency. Maintain quality control of every drink served -- correct temperature, texture, and flavor balance. Handle

grinders, espresso machines, blenders, and brewing equipment

safely and efficiently.

2. Customer Service Excellence

Deliver

warm, personalized, and memorable guest service

, in line with resort hospitality standards. Engage with guests -- remember frequent visitors' preferences, upsell specials, and promote loyalty. Handle guest complaints or special requests calmly and professionally. Maintain a

welcoming and energetic cafe atmosphere

that reflects the resort's image.

3. Cleanliness & Hygiene

Keep all

workstations, counters, and equipment

spotless during and after shifts. Follow

FSSAI / hygiene protocols

, including regular sanitization. Ensure food safety standards (proper milk storage, expiration checks, waste management).

4. Inventory & Stock Management

Monitor stock levels of

coffee beans, milk, syrups, and consumables

. Report shortages or reorder needs to the

store or purchase department

. Rotate stock (FIFO method) to maintain freshness and reduce wastage.

5. Teamwork & Communication

Coordinate with

kitchen, front office, and service staff

to manage guest orders smoothly. Support colleagues during rush hours -- multitasking efficiently. Communicate clearly with supervisors about guest feedback, maintenance issues, or operational needs.

6. Brand & Presentation Standards

Ensure all

drink presentations and displays

(pastry, snacks) follow Starbucks-style branding and resort elegance. Maintain

professional grooming and uniform

at all times. Adhere to the

"Starbucks Service Promise"

: Make every guest feel seen, appreciated, and valued.

7. Upselling & Revenue Contribution

Promote high-margin items (cold brews, frappes, desserts, combos). Suggest add-ons ("Would you like to try our almond croissant with your latte?"). Contribute to resort cafe sales targets.

8. Training & Learning

Participate in regular training on

new beverages, equipment, and guest interaction

. Learn resort-wide offerings to

cross-sell rooms, spa, and banquet facilities

to cafe guests.

9. Operational Duties

Handle

POS billing, cash reconciliation, and order accuracy

. Assist in daily cafe opening and closing checklists. Help with

menu display updates

(digital or physical boards).

Recommended Cafe Staffing Structure (for a Resort Setting)

PositionCountKey Focus

Head Barista / Cafe Supervisor

1Oversees operations, quality, and staff training

Barista (Senior)

1-2Beverage preparation, service excellence

Barista (Junior / Trainee)

1-2Support prep, cleaning, and guest assistance

Cafe Attendant / Server

1Guest seating, serving, and billing assistance
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Barista - Ashirwad Club Resort Cafe (Starbucks Concept)

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detailed (JD)

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Barista - Ashirwad Club Resort Cafe (Starbucks Concept)

-- designed specifically for your resort environment.

Job Title:

Barista

Department:

Food & Beverage - Cafe Division

Location:

Ashirwad Club Resort, Jamnagar

Reports To:

Cafe Supervisor / F&B Manager

Job Purpose

To prepare and serve high-quality Starbucks-style coffee and beverages while delivering exceptional guest service that reflects the warmth and hospitality of Ashirwad Club Resort. The Barista will maintain beverage consistency, cleanliness, and guest satisfaction standards in a fast-paced cafe environment.

Key Responsibilities1. Beverage Preparation & Quality

Prepare and serve all coffee, tea, and specialty beverages following standardized Starbucks-style recipes. Operate espresso machines, grinders, blenders, and brewing equipment safely and efficiently. Maintain beverage consistency in flavor, presentation, and temperature. Ensure all ingredients (milk, syrups, beans) are fresh and stocked properly.

2. Guest Service Excellence

Provide prompt, friendly, and personalized service to resort guests. Understand guest preferences and recommend drinks or food pairings accordingly. Handle guest complaints professionally and report major issues to the Cafe Supervisor. Ensure a pleasant and inviting cafe ambiance at all times.

3. Hygiene & Cleanliness

Maintain cleanliness of all counters, machines, utensils, and the cafe area. Follow FSSAI food safety and hygiene standards. Handle food and beverage items with care to prevent contamination. Dispose of waste responsibly and participate in daily cleaning routines.

4. Sales & Upselling

Promote cafe special beverages, desserts, and combo offers to increase sales. Accurately handle POS billing, cash, and digital payments. Assist in achieving daily and monthly cafe revenue targets.

5. Inventory & Stock Management

Track daily consumption of coffee, milk, and consumables. Report shortages and assist in stock rotation (FIFO method). Support the store team during monthly stock counts.

6. Teamwork & Communication

Coordinate effectively with kitchen, service, and purchase departments. Support team members during busy hours and maintain positive communication. Attend daily briefings and follow instructions from supervisors and management.

Qualifications & Requirements

Minimum

12th Pass / Diploma in Hotel Management

preferred. 1-2 years' experience as a

Barista / Cafe Staff

(Starbucks, CCD, Barista, or similar setup preferred). Strong knowledge of espresso-based beverages, brewing methods, and cafe equipment. Excellent communication and interpersonal skills. Positive attitude, grooming standards, and punctuality are must.

Key Skills

Espresso & Latte Art Skills ? Customer Service & Upselling Team Coordination Hygiene & Food Safety Knowledge Time Management POS & Billing System Handling
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Food provided Leave encashment Provident Fund
Work Location: In person