Job Description

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Accountable for BU Demand Fulfilment - end to end irrespective of whether it is internal or in external queue, right from demand capture till allocation.

Ensure fulfilment for the Accounts and BU by working with options within the available pool,

roll offs, proactive hiring.

Track and publish Fulfilment Report.

Keep a close tab on ramp-ups and ramp-down and facilitate associate movement within the

BU/account where there are requirements/needs across location.

Interface and coordinate with Account PMO, Practice Staffing, BUC and recruitment for above

activities.

Data analysis and effective reporting i.e. reporting around all demands, status in terms of

fulfilment.

Represent BU in RMG Calls.

Managing Roll-offs within BU and creating Roll-off reports.

Managing internal rotation within BU across geographies.

Conduct trend analysis of productivity ratio of the BU and suggest ways for improvement.

Comprehend the present margin improvement plans/initiatives and suggest for improvement/

and or give new dimensions for the most critical KPI.

Assessing BU Demand and Supply situations and suggesting solutions.

Required Skills

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Should have good working knowledge of FS GBU applications and processes - R2D2, Clarity

Should have excellent skills in Microsoft Office (Excel / PowerPoint)

Should have ability to handle resourcing / staffing / communication

Should have prior experience in a similar role

Should have excellent Stakeholder Management and communication skills

Should have expertise in MIS Reporting and Database

Skills (competencies)

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Verbal Communication