Job Description

About About Alkami
The Alkami Platform is a cloud-based solution for all digital banking needs. Alkami helps clients transform through retail and business banking, digital account opening, payment security, and data and marketing solutions.
Alkami equips financial institutions to adapt quickly to market needs, keep users engaged and drive long-term growth. Alkami partners in the ongoing transformation of banks and credit unions, delivering the turnkey solutions they need to build a thriving digital banking community for customers and members.

Purpose of the Job:
The Senior Software Engineer will drive efforts and contribute to building computer software systems, participating in the design process from beginning to end. Demonstrates deep technical domain knowledge of the company, including apps, services, systems, or frameworks. A key strategic player involved in maintenance of product features, including on call escalations, triaging and resolution. The above statements describe the general nature and level of work being performed by individuals employed in this position. This job description is not intended to be an exhaustive list of all duties and responsibilities required in this position. This job description does not constitute an employment contract.
Essential Duties & Responsibilities:

• Lead code / design reviews to ensure smooth daily operations and accurate planning
• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Advanced troubleshooting and debugging
• Perform UI tests to optimize performance
• Liaise with developers, designers and system administrators to identify new features
• Manage cutting-edge technologies to improve legacy applications
• Gather and address technical and design requirements
• Set up and maintain environment configurations and monitor system health
• Build reusable code and libraries for future use
• Provide training and support to internal teams
• Enhance development tools, test coverage, and/or code structure
• Provide mentoring and technical support to junior engineers
• Respond promptly to on-call incidents, including troubleshooting and resolving critical disruptions to ensure minimal downtime
• Maintain clear and proactive communication with customers and vendors to ensure a positive, collaborative relationship
• Demonstrate self-sufficiency by independently managing tasks, problem-solving, and meeting deadlines, while adapting to new challenges without supervision.
• Maintaining development standards within the team
• Champion an API-first approach software projects, ensuring seamless integration, scalability, and extensibility.

Experience & Education:

• Typically requires a minimum of 8 years of related experience; or 6 years and an advanced degree Minimum Years of Experience

Education Level:

• Bachelors degree in engineering, or another related field or equivalent work experience

Knowledge, Skills, & Qualifications:

• Requires a minimum of 13 years of related experience software development, or a related field; or 10 years and an advanced degree
• Strong programming skills in an object-oriented language such as Java or C#, with proven work experience as a full stack developer
• Experience working with modern Javascript frameworks like React and Angular, HTML, and CSS
• In-depth understanding of the entire software development process (design, development and deployment)
• Experience developing and deploying applications for Cloud Native Infrastructure
• Collaborates effectively within the agile framework with a problem-solving attitude and willing to take a variety of approaches
• Excellent analytical and time management skills, with a proven ability to deliver value independently
• Strong written and verbal communication skills, with demonstrated experience providing technical input
• Proven ability to work cross-functionally with engineering and product teams
• Experience in monitoring and supporting production systems, with proficiency in identifying and resolving issues, implementing proactive measures, and measurement tracking.
• Experience optimizing system performance, including the ability to troubleshoot bottlenecks and implement performance improvements
• Experience in SQL and NoSQL databases, coupled with caching mechanisms. Includes designing data structures, optimizing, and maintaining systems, as well as effective caching strategies to enhance performance and responsiveness.
• Understanding and practical application of REST API best practices.
• Proficiency in adhering to standards, ensuring security, scalability, and optimal performance
• The above statements describe the general nature and level of work being performed by individuals employed in this position.
• Developing tests including unit tests, UI automation tests, integration tests
• Ability to participate in on-call rotation to support Alkamis customers

Preferred:

• Experience working with SaaS offerings in the technology and financial industries
• Experience building and deploying applications on Amazon Web Services using Kubernetes
• Experience in Open telemetry
• Experience in cross platform mobile development frameworks like Flutter

Physical Demands:

• Physical requirements can vary and are reviewed with management. However, in general, the position requires the following activities:
• Ability to lift a minimum of 5 pounds to a maximum of 10 pounds unassisted
• Ability to stand, sit, stoop, walk, stretch, reach, and use full range of body motions
• Manual dexterity as required for specific equipment

ADA:
Alkami will make reasonable accommodations, as required by law, for the known physical or mental disabilities of an otherwise qualified applicant or Alkamist, unless doing so would impose an undue hardship upon Alkami's business operations.
Affirmative Action / EEO Statement:
Alkami is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Alkami is committed to the principle of equal employment opportunity for all employees, providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental, or sensory disability, HIV Status, sexual orientation, gender identity or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. The above statements describe the general nature and level of work being performed by individuals employed in this position. This job description is not intended to be an exhaustive list of all duties and responsibilities required in this position. This job description does not constitute an employment contract.