Job Description

Work with engineering leaders, architects and business owners on clarifying requirements, provide feedback, offer technical solutions, provide implementation estimates. Review requirements and translate them into technical implementation - focusing on responding with output that delivers on the business value; provide product technical roadmap definition and lead development for any implementations, proof of concepts etc. Plan and coordinate work between cross-functional and geographically distributed teams to assure timely implementation and delivery to production environment Be a technical leader and a go-to person for your area, and a sounding board for other peers in other areas and teams - be an end-2-end owner of solutions implemented, actively support them from the proof of concept through production deployment Perform design, architecture and code reviews for the Engage team and continuously look for opportunities to improve and optimize code quality Architect, Design, Build/Create CRM (like Salesforce) and other integrations with Engage product Provide mentorship to junior team members, become a center of competence on every part of the product you contribute to Participate in code reviews and other efforts to maximize quality of Engage products Promote and contribute to all aspects of employing automation, across all test layers and development pipelines. (from unit through functional up to and including end to end/system/solution test). Be ready to provide technical assistance and guidance to service engineering teams that answer customer requests Work in a distributed team spanning across multiple time zones Effectively communicate and collaborate on design and technology with management and other engineering teams Qualifications: Bachelors degree in Computer Science, Engineering or a related field or equivalent, is required 13+ years in an engineering software development role building backend services, APIs 4+ years of 3rd party integration experience with Salesforce, ZenDesk, MS-Teams, etc Proven track record in delivery of event-driven, highly available, scalable, resilient enterprise grade commercial cloud services. Proficiency in developing Java/Javascript/ReactJS and reactive event driven applications. Deep understanding of micro services architecture paradigm, event driven system design, distributed systems, eventual consistency principles RDBMS skills: writing advanced queries, designing table structure / indexes / triggers, query optimization / query plan analysis Experience with at least one public cloud platform, preferable with AWS Familiarity with Cloud based CI/CD methodologies. Hands on experience deploying applications using Kubernetes Experience with at least one public cloud platform, preferable with AWS Nice to have: Industry experience in UCaaS/CCaaS, Telephony and PBX domains What we offer: Mediclaim Benefits Paid Holidays Casual/Sick Leave Privilege Leave CaRing Days Bereavement Leave Maternity Leave Paternity Leave Wellness Coaching Employee Referral Bonus Professional Development Allowances Night Shift Allowances

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