Job Description

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Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts' comprehensive portfolio, including the CareLogic, Credible(TM), and InSync platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.
If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today!
This is an onsite position, 5 days/week, in the Vadodara office. Remote applicants will not be considered.
About the Role
We are seeking a skilled Quality Engineer - Automation with hands-on experience in Playwright to join our QA team. You will be responsible for building and maintaining automated test scripts, ensuring high-quality web applications, and contributing to a robust QA process.
Key ResponsibilitiesMandatory Skills: Test Automation using Playwright (JS/TS) or Cypress (JS/TS); Selenium with Java; Automation Framework Design; Team Leadership; Test Planning; Agile/Scrum; CI/CD integration; Test Strategy. Lead and mentor the Quality Engineering (Automation) team; provide guidance, coaching, and technical direction to ensure outcomes and growth. Define and implement the automation strategy and roadmap prioritizing JavaScript/TypeScript-first frameworks (Playwright/Cypress) while maintaining and evolving Selenium-based suites where appropriate. Collaborate with cross-functional teams (Product, Engineering, DevOps) to identify automation opportunities, define test requirements, and prioritize cases for automation. Design, develop, and maintain scalable test frameworks and suites (component, API, web end?to?end, accessibility, and performance hooks) with reliable test data and environment management. Establish best practices for automation: coding standards, version control, code review, test parallelization, flaky test management, and continuous integration/continuous delivery. Create and maintain test plans and strategies aligned to Agile/Scrum delivery, including definition of done, risk-based coverage, and release gates. Monitor and report automation progress, stability, coverage, and results Support teams in troubleshooting complex scenarios; evolve frameworks to handle authentication, network mocking, accessibility checks, and cross-browser/device coverage. Integrate automated testing into the CI/CD pipeline (e.g., GitHub Actions/Azure DevOps/Jenkins); ensure timely and reliable execution with artifacts and dashboards. Innovate using AI tools: Utilize GitHub Copilot and similar AI assistants to enhance automation framework design, generate optimized test scripts, and reduce development time. Develop agentic AI models: Create and integrate AI-driven agents for intelligent test case generation, self-healing scripts, and predictive quality analytics. Stay ahead of emerging AI trends in test automation and drive adoption across the team.

RequirementsBachelor's degree in Computer Science, Software Engineering, or related field. 8+ years in QA with a strong focus on automated testing and team leadership. Hands-on expertise with Playwright or Cypress using JavaScript/TypeScript; experience with Puppeteer is a plus. Proven experience designing, developing, and implementing automation frameworks and test suites (E2E, API, component). Strong programming skills in JavaScript/TypeScript and Java (for legacy Selenium suites); Python or C# experience is a plus. Demonstrated success leading and mentoring automation QA teams in fast-paced, Agile environments. Familiarity with test management and defect tracking tools; experience with mocking, test data management, and environment orchestration. Excellent problem-solving and analytical skills with keen attention to detail; strong communication with technical and non-technical stakeholders. Proven ability to use AI-powered development tools (e.g., GitHub Copilot) for automation coding and framework optimization. Experience or strong interest in building agentic AI models for automation, including self-healing tests and intelligent orchestration. Stay abreast of trends and best practices in test automation and AI; make recommendations and drive adoption.

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.