Job Description

:

We are hiring dedicated

Call Center Executives

to handle customer support and service calls for domestic and international processes. This role requires candidates with good communication skills, patience, and basic computer knowledge.

Key Responsibilities:

Handle

inbound and outbound calls

to assist customers. Resolve customer queries, complaints, and service requests. Provide product or service information clearly and accurately. Maintain and update customer records. Follow predefined scripts and communication protocols. Achieve daily/weekly call targets and quality standards. Escalate complex issues to senior teams.

Shift Timings:

Male Candidates:

Rotational Shifts (Day/Night shifts based on process)

Female Candidates:

Fixed Day Shift only

Eligibility Criteria:

Age:

18 to 35 years

Qualification:

Minimum 12th Pass / Graduate preferred

Language Skills:

Basic proficiency in

English, Hindi, or regional language

Experience:

Freshers and experienced candidates both welcome

Computer Skills:

Basic computer and typing skills

Required Skills:

Good communication and listening skills Basic problem-solving ability Patience and empathy Ability to work in a fast-paced environment

Perks & Benefits:

Attractive incentives and bonuses Paid training provided Transport facility (as per company policy) Health benefits (if applicable)
Job Types: Full-time, Permanent, Fresher

Pay: ₹9,576.21 - ₹46,211.37 per month

Work Location: In person