Job Description

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can\'t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500 , and we\'re proud to be one of FORTUNE 100 Best Companies to Work For and World\'s Most Admired Companies . Learn more on and about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. ServiceNow is seeking an experienced and driven Staff Product Manager to join our dynamic team and lead the strategy, development, and growth of the ServiceNow Store marketplace. As a Staff Product Manager, you will play a pivotal role in shaping the future of the ServiceNow Store, enabling customers to easily discover, acquire, and deploy applications, integrations, and solutions built on the ServiceNow platform. Responsibilities: Define and execute the product strategy and vision for the ServiceNow Store marketplace, aligning with overall company objectives. Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to drive the development and launch of new features and enhancements. Conduct market research and gather customer insights to identify trends, needs, and opportunities for the marketplace. Develop and prioritize a roadmap of initiatives that improve the user experience, increase product offerings, and drive revenue growth. Define and analyze key performance metrics to measure the success and impact of the marketplace. Partner with third-party developers and vendors to ensure a diverse and high-quality catalog of offerings on the marketplace. Stay informed about industry trends, competitive landscape, and emerging technologies to drive innovation and maintain a competitive advantage. Qualifications 5+ years of experience in product management, preferably in a technology or SaaS company. Strong understanding of marketplace dynamics and e-commerce strategies. Proven track record of successfully managing and launching products, preferably in a B2B or enterprise context. Excellent communication and collaboration skills with the ability to work effectively across cross-functional teams. Data-driven mindset with the ability to analyze and interpret metrics to make informed decisions. Demonstrated ability to think strategically, prioritize effectively, and drive results. Familiarity with the ServiceNow platform or similar enterprise software platforms is a plus. FD21 For positions in California (outside of the Bay Area), we offer a base pay of $136,800 - $239,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area please contact your recruiter for additional information. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the . From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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