Job Description

Redefine the future of customer experiences. One conversation at a time.

We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.



Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.



If you're ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you're in the right place.

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

We are seeking a passionate and experienced Staff Engineer to spearhead our growing development team.

In this leadership role, you'll play a pivotal role in driving innovation and excellence across our software engineering efforts.

Who You Are:

You are a seasoned software engineer with a proven track record of success in building and leading high-performing teams. You possess a blend of technical expertise, strong leadership skills, and a passion for building elegant and efficient software solutions.

What You'll Do:

Technical Expertise:

Bring in the best practices for writing high quality (bug free and acceptable performance), reliable, maintainable software.

Architect and Design:

Lead the design and architecture of complex software systems/problem, ensuring scalability, maintainability, and security.

High impact work and excellence delivered

: Champion a culture of continuous improvement, driving efficient development processes and high-quality code delivery. Make a positive impact in team's output by mentoring and coaching younger members, helping out and unblock people to achieve the objectives.

Hands-on Problem Solving:

Tackle intricate technical challenges and provide effective solutions.

Communication & Collaboration:

Lead by example with clear and concise communication. Collaborate effectively with stakeholders across various teams.

Technical Skills:

Proven experience as a Software Engineer with a minimum of 10+ years of experience ?Strong understanding of system design principles (CAP theorem, PACELC, USL, Consistency, Hashing, Sharding, Partitioning etc) especially how to tackle functional and non-functional requirements like scaling, security, reliability In-depth knowledge of modern software development methodologies (Agile, DevOps) Delivering high quality software with best practices like SOLID, Base Paradigm, design patterns, different architectural styles Expertise in building RESTful web applications using Java 11+ and Spring Framework Advanced understanding with tools like Maven, Gradle, Git, Docker, Kubernetes, and cloud platforms (GCP) is highly desired Deep Experience in at least one of MySQL/Postgres/MongoDB, caching solutions (Redis) is desired

Nextiva DNA

(Core Competencies)



Nextiva's most successful team members share common traits and behaviors:

Drives Results:

Action-oriented with a passion for solving problems. They bring clarity and

simplicity

to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.

Critical Thinker:

Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven,

forward-thinking

, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.

Right Attitude

: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect,

caring

for customers and teams.

Total Rewards

Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office.



Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

Medical

- Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity.

Group Term & Group Personal Accident Insurance

- Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. +

Coverage Type

- Employee Only
+

Sum Insured

- 3 times of annual CTC with minimum cap of INR 10,00,000
+

Free Cover Limit

- 1.5 Crore

Work-Life Balance

?

- 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays

Financial Security

- Provident Fund & Gratuity

Wellness

?

- Employee Assistance Program and comprehensive wellness initiatives

Growth

- Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!



Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what's going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.



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