Job Description

About SAIGroup

------------------



SAIGroup is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively cater to over 2,000+ major global customers, approaching $800 million in annual revenue, and employing a global workforce of over 4,000 individuals.



SAIGroup invests in new ventures based on breakthrough AI-based products that have the potential to disrupt existing enterprise software markets. SAIGroup's latest investment,

JazzX AI

, is a pioneering technology company on a mission to shape the future of work through an AGI platform purpose-built for the enterprise. JazzX AI is not just building another AI tool--it's reimagining business processes from the ground up, enabling seamless collaboration between humans and intelligent systems. The result is a dramatic leap in productivity, efficiency, and decision velocity, empowering enterprises to become pacesetters who lead their industries and set new benchmarks for innovation and excellence.

Security & Compliance


Implement and maintain IT and security policies aligned with

SOC2, HIPAA, GDPR, and AI ACT

. Manage

identity and access management (IAM)

using zero-trust principles and MFA enforcement. Design and maintain

backup and disaster recovery

systems. Monitor cyber threats and respond to security incidents. Support

application security initiatives (SAST, DAST, IAST)

and automate security testing pipelines. Establish and maintain best practices for

secrets management, RBAC/ABAC, and safe defaults

.

IT Infrastructure & Cloud Operations


Maintain and optimize JazzX's cloud environments across

Azure, AWS, GCP, and Okta

. Configure and monitor integrations across cloud and SaaS services. Manage hardware, software, and device fleets (primarily Macs and mobile devices). Ensure infrastructure reliability, scalability, and security through proactive monitoring and automation. Govern JazzX's internal tools and licenses (e.g., Notion, PagerDuty, Lucid, Cursor, Figma, etc.).

IT Operations & User Support


Provide direct technical support and troubleshooting for employees. Handle onboarding and offboarding, ensuring secure and timely access provisioning/removal. Enhance IT operations by implementing efficient workflows, scripts, and documentation. Improve employee experience by automating common IT tasks and access requests.

Process & Tooling


Maintain IT documentation, playbooks, and standard operating procedures. Evaluate and deploy new IT tools to improve automation, security, and reliability. Collaborate cross-functional engineering and compliance teams to align infrastructure and security practices.

Key Projects

Migrate O365 mailboxes, SharePoint, and Teams from the SAI Group tenant. Transition of the Mac fleet from Addigy to JAMF. Integrate all internal apps under

Okta Lifecycle Management (LCM)

. Implement granular access controls across

Azure, AWS, GCP, and Okta

. Design and operationalize

disaster recovery

processes.

Qualifications

10+ years of hands-on experience in

IT infrastructure, operations, and security engineering

. Strong technical expertise in

Okta, JAMF, O365, Azure, AWS, GCP

, and device management. Certifications preferred:

CISSP, CISM, ITIL 4 Foundation, CCSP

. Familiarity with compliance frameworks (

SOC2, HIPAA, GDPR

) and audit readiness. Solid understanding of

IAM, zero-trust security models, and cloud security architecture

. Excellent troubleshooting, scripting, and documentation skills. Experience evaluating and deploying IT tools or automation frameworks.

Why Join Us

---------------



At JazzX AI, you have the opportunity to join the foundational team that is pushing the boundaries of what's possible to create an autonomous intelligence driven future. We encourage our team to pursue bold ideas, foster continuous learning, and embrace the challenges and rewards that come with building something truly innovative.



Your work will directly contribute to pioneering solutions that have the potential to transform industries and redefine how we interact with technology. As an early member of our team, your voice will be pivotal in steering the direction of our projects and culture, offering an unparalleled chance to leave your mark on the future of AI.


We offer a competitive salary, equity options, and an attractive benefits package, including health, dental, and vision insurance, flexible working arrangements, and more.