Job Description

Hungry, Humble, Honest, with Heart.

The Opportunity

Able to work effectively in a fast-moving environment, juggle multiple projects,


and prioritize work.


Stay current on research trends and tools.


Strong presentation and communication skills.


Able to explain the rationale for research decisions within a larger context.


Able to organize projects and findings.


Regularly communicates project status.


Understand the mission and goals of design

About the Team

"Design" and "Customer delight" are embedded in every step of our product cycle.


Nutanix has a design first philosophy that brings consumer grade design and web scale


engineering together to create an amazing user experience which has only been seen in


the consumer world with the likes of Apple and Tesla. Visit our careers page to know


more about life at Nutanix.

Your Role

Lead research projects by collaborating with a broad team of designers, product


managers, UI developers, backend engineers, and other leaders to identify


opportunities that will benefit from your research offerings.


Communicate and demonstrate the value of user research and track the impacts


it has on our products.


Define research protocols and plans for our portfolio of products as a part of a


multidisciplinary team.


Work with UX designers, engineering teams, and product managers to ensure


research findings are fully leveraged in the product design and development life


cycle.


Design and execute a wide range of both qualitative and quantitative research


methods to provide the best fit for a variety of project types and phases.


Play a central role in building a new multi-faceted research program and culture.


Build the research strategy for one or more of our flagship products.


Serve as the champion of our users' needs.

What You Will Bring

Minimum Requirements:


7-10+ years of user research experience for web and/or cloud products with


bachelor's degree in design, HCI, applicable behavioral science, or related field.


(or 5-7+ years with a Master's degree; or a PhD with 3-5+ years experience; or


equivalent total experience).


Proficient in a variety of user research techniques and reports.


A solid track record of creating user journeys, conducting on-prem contextual


inquiries, and developing data-driven cloud analytics.


Passion for user advocacy, telling customer stories, and simplifying complex


problems.


Ability to understand not only the research domain, but also our products to a


level of detail that enables you to help engineering, product management, and


design to prioritize actions resulting from user research alongside new features,


technical debt, and product strategy.


Strong working knowledge of the latest research tools.


Strong written and verbal communication skills with ability to communicate


effectively and concisely to project stakeholders as well as company leadership.


Experience working across multiple phases of design (conceptual mockups,


information architecture, interaction design, visual design, prototyping, etc.).


Must be able to articulate business impact of successful research projects.


B2B experience required. Domain experience in cloud computing etc. a major


plus.


Preferred Qualifications:


Strong quantitative and data analysis skills


Strong interest in data visualization and enterprise software


Working knowledge of accessibility guidelines and best practices


Experience building and testing with prototypes

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.