Job Description

Who we areAt Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.See Yourself at Twilio
Join us as our next Staff Data Engineer (L4) on the Customer Data Platform team.About the JobAs a Staff Data Engineer, you will play a key role in building and maintaining data infrastructure that processes large-scale datasets efficiently and reliably. You'll contribute to the design and implementation of high-volume pipelines, collaborate with engineers across teams, and help ensure our platform remains robust, scalable, and easy to use.You'll work on systems that handle high-throughput data ingestion, processing, and enrichment - serving as the backbone for our Customer Data Platform (CDP).This is a great role for someone with a strong data engineering background who's ready to step into broader responsibilities and help shape the evolution of CDP platform. If you're excited about building high-performance systems, solving real-world data challenges, and making a measurable impact for customers, we'd love to hear from youResponsibilities

• Build and maintain scalable data pipelines using Spark, Scala, and cloud-native services.
• Improve the performance and reliability of our real-time and batch data processing systems.
• Strong background in distributed data processing, software engineering of data services and/or data stores
• Contribute to platform features that support key customer-facing products such as Identity resolution, audience segmentation and real-time personalization.
• Work closely with Staff and Principal Engineers to execute on architectural decisions and implementation plans.
• Collaborate across product and engineering teams to deliver high-impact, customer-facing capabilities.
• Write clean, maintainable, and well-tested code that meets operational and compliance standards.
• Participate in code reviews, technical discussions, and incident response efforts to improve system quality and resiliency.

QualificationsRequired:

• 7+ years of industry experience in backend or data engineering roles.
• Strong programming skills in Scala, Java, or a similar language.
• Solid experience with Apache Spark or other distributed data processing frameworks.
• Experience with Trino, Snowflake, Delta Lake and comfortable working with ecommerce-scale datasets
• Working knowledge of batch and stream processing architectures.
• Experience designing, building, and maintaining ETL/ELT pipelines in production.
• Familiarity with AWS and tools like Parquet, Delta Lake, or Kafka.
• Comfortable operating in a CI/CD environment with infrastructure-as-code and observability tools.
• Strong collaboration and communication skills.

Nice to Have:

• Familiarity with GDPR, CCPA, or other data governance requirements.
• Experience with high-scale event processing or identity resolution.
• Exposure to multi-region, fault-tolerant distributed systems

LocationThis role is remote and based in India (only Karnataka, Maharashtra, Telangana, New Delhi, TamilNadu)TravelOccasional travel may be required for team meetings or company events.What We OfferTwilio offers a competitive salary, equity, generous time-off, healthcare, wellness leave, and a supportive remote-first culture. You'll get to work on complex engineering challenges with a team that values mentorship, autonomy, and career growth.Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts.So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, .Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at .

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