Job Description

About Zscaler
Zscaler is a pioneer and global leader in zero trust security. The world's largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.
Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate-we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.
We champion an "AI Forward, People First" philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you're driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.
We are looking for a Staff Analyst - AI and Data Strategy to join our IT/Data Strategy department. This is a hybrid role based in Mohali/Bangalore, reporting to the Director, Business Intelligence.
You will be primarily focused on building an AI-ready data foundation and delivering high-impact analytics and AI solutions across teams like Engineering, R&D, and Security. By establishing trusted, governed data through a robust semantic layer and single-source-of-truth models, you will drive consistent insights, self-service capabilities, and confident AI adoption across the enterprise.
What you'll do (Role Expectations)

• Operationalize AI in analytics by leveraging LLMs and agentic AI for ad-hoc insights, and establishing governance guardrails
• Help build and maintain data models and a semantic layer, collaborating with data engineering to develop DBT models and design semantic views for BI scalability
• Scale enterprise BI and governance by deploying governed content, implementing role-based access controls, and driving adoption through enablement
• Deliver executive-ready analysis by producing high-impact narratives using GSuite and Snowflake, translating business questions into data-driven insights
• Lead projects that improve visibility into business metrics by driving cross-functional alignment, defining logic, and managing the full project lifecycle from requirements to adoption

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.

What We're Looking for (Minimum Qualifications)

• 8+ years in analytics, data strategy, or BI, with a proven impact on executive decision-making
• Expert in SQL and data modeling in Snowflake; strong experience building production DBT pipelines (sources, staging, marts, tests)
• Proven track record delivering complex analyses using GSuite and AI tools, comfortable with LLM-assisted workflows
• Experience defining and enforcing metric standards, semantic modeling, and establishing a single source of truth; deep understanding of lineage, metadata, RBAC, and KPI ownership
• Hands-on with BI tooling for building dashboards and governed data sources; strong project management skills for scoping, agile delivery, and stakeholder alignment

What Will Make You Stand Out (Preferred Qualifications)

• Expertise in AI and agentic analytics, including text-to-SQL, conversational BI, and retrieval-augmented generation, with a focus on evaluation for accuracy
• Proficiency in Python for analytics applications (e.g., Streamlit) and ML-assisted workflows, alongside familiarity with APIs and write-back patterns
• Experience in data governance aspects such as building metric catalogs, defining semantic views, publishing certified datasets, and maintaining production standards for DBT models

#LI-NT1
#LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Skills Required