Job Description

Job Category: Consulting:L2 Operations for OSM applicationShould support BAU incidents and Service Requests related to OSM.
Should be able to support OSM deployments and work on P1/P2/P3 issues related to OSM applications, troubleshoot and find RCAs.
Should be able to work both as an individual and in a team with good communications and inter-personal skills.
Performing root cause analysis for repeating and major issues and Automate using tools/skills.
Provide on-call support for P1/P2 issues during weekends/non-business hrs.
Should be able to support on highlighting/manage Production issues/requests with Domain/Oracle (via SR) whenever required
Must have technical/professional qualifications:
Hands on experience on Oracle OSM applications with respect to implementation in Telecom Domain.
WebLogic/Webservice/SQL and Unix and shell scripting.
Good functional knowledge in Telecom Domain.Career Level - IC1Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Collaborate with stakeholders to gather requirements and understand business needs.
• Test and deploy software applications based on business requirements.
• Troubleshoot and debug applications to identify and resolve issues.

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