Job Description

The Senior Travel Consultant is responsible for providing expert travel advice and customized itinerary planning for individual and group travelers. This role involves delivering exceptional customer service, managing end-to-end travel bookings, and contributing to revenue growth through consultative selling. The ideal candidate has deep destination knowledge, strong supplier networks, and a passion for curating memorable travel experiences.

Key Responsibilities:

Understand clients' travel needs and craft personalized itineraries (flights, hotels, activities, transport, insurance, etc.) Handle domestic and international travel bookings from inquiry to post-trip follow-up. Act as a subject matter expert for complex travel requests, luxury travel, or niche segments (e.g., honeymoon, MICE, adventure). Manage client relationships to build loyalty and secure repeat business. Maintain up-to-date knowledge of global travel trends, visa requirements, health advisories, and destination insights. Negotiate rates and packages with vendors, hotels, and DMCs. Coordinate with operations, ticketing, and finance teams to ensure smooth service delivery. Handle complaints or disruptions professionally to ensure customer satisfaction. Mentor junior travel consultants and support their growth. Achieve and exceed individual sales and profitability targets.

Required Qualifications:

Bachelor's degree in Travel, Tourism, Hospitality, or related field. 5+ years of experience in travel consulting or tour operations. Proven experience in handling customized itineraries and high-value clients. Knowledge of major GDS systems (Amadeus, Sabre, Galileo, etc.) preferred. Familiarity with booking platforms, CRM, and travel management tools.

Skills & Competencies:

Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Attention to detail and customer-centric mindset. Ability to work independently and handle pressure during peak seasons. Passion for travel and a deep understanding of global destinations.

Preferred Attributes:

Certification from relevant travel training institutes. Multilingual abilities. Experience in B2B and B2C travel segments.
Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person

Application Deadline: 14/08/2025
Expected Start Date: 18/08/2025