Job Summary: - The Operations & Growth Manager will oversee the day-to-day functioning and growth of the Sri Sri Wellbeing centre and to be responsible for managing the centre's performance, client experience, and local visibility, while also ensuring internal coordination and inventory control.Desired/Key Skills:- Centre/Clinic Operations Management- Sales and Revenue Target Achievement- Local Marketing & Event Planning- Client Relationship Management- Team Leadership & Cross-functional CoordinationRoles and ResponsibilitiesPrimary responsibilities:1. Sales & Revenue: Drive consultation and therapy bookings, achieve monthly sales targets, and support in developing local offers and wellness packages.2. Marketing & PR: Plan and execute wellness camps, society awareness drives, local tie-ups, and referral programs. Identify branding opportunities and oversee social media (managed by reception). Engage with local influencers to increase visibility.3. Inventory & Procurement: Ensure accurate stock maintenance of medicines, consumables, and retail products. Monitor restocking timelines and track expiry dates to prevent wastage.Secondary responsibilities : 1. Finance & Reporting : Supervise daily cash handling and deposits. Submit timely and accurate sales, footfall, and performance reports.2. Operations & Guest Experience : Oversee the overall day-to-day center operations, including hygiene, maintenance, service quality, and guest satisfaction. Encourage client testimonials and feedback for continuous improvement.3. Front Desk & Team Coordination : Supervise appointments, walk-ins, and guest record management. Support staff coordination, grooming standards, and SOP compliance. Also provide front desk backup in case of reception not available. (ref:updazz.com)
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