Job Description

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Site Reliability Engineer (SRE)
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?
About the role:
As a SRE, you will play a crucial role in ensuring the high availability, performance, and reliability of our applications and infrastructure. You will be responsible for building and maintaining robust systems, automating deployments, and troubleshooting complex issues. This role requires a strong understanding of CI/CD principles, cloud technologies (AWS and Azure), and experience with containerization, microservices and event driven architectures.
You will work in a dedicated product development SCRUM team in an iterative delivery model.
About the team:
FIS offers award-winning Treasury and Risk (T&R) management solutions that support a best-in-class, digital, modernized functions. Hosted in a SaaS, private cloud or on-premises environment, FIS T&R solutions cater to Treasury & Cash management, Payments & Bank Connectivity, Bank Account Management, Enterprise Risk for firms in Capital Markets space and Accounting & Reporting solution for Insurance Industry.
Our market leading solutions include - Enterprise Risk Suite, Insurance Accounting Suite, Bank Account Manager, Payment Hub, Treasury & Risk Manager - Quantum edition, Treasury & Risk Manager - Integrity.
Enterprise Risk Suite is ranked No1 for overall risk management by Chartis.
Treasury & Risk Manager - Integrity (SaaS) solution was awarded "Best Cash & Treasury Management solution" by Treasury Management International (TMI)
Payment Hub (Trax) was awarded Best Cross-Border Payments Solution for Corporates by Global Finance.
Treasury & Risk Manager - Quantum was named the overall winner for Best Treasury Management Software by Global Finance
What you will be doing:
Design, implement, and maintain CI/CD pipelines using Jenkins for automated build, test, and deployment processes.
Manage and optimize deployments in Azure Kubernetes Service (AKS).
Work with microservices architecture, ensuring scalability, resilience, and efficient communication between services.
Develop and implement monitoring and observability solutions to proactively identify and address potential issues.
Troubleshoot and resolve incidents, performing root cause analysis to prevent recurrence.
Collaborate with development teams to ensure applications are designed and built for reliability and scalability.
Contribute to the continuous improvement of our infrastructure and operational processes.
What you will need:
6+ years of experience as an SRE or DevOps Engineer with a strong understanding of CI/CD principles and practices.
Hands-on experience with Jenkins for building and managing CI/CD pipelines including blue-green deployment configurations.
Experience or working knowledge of a Continuous Delivery tool like Harness.io for building CD pipelines for Kubernetes based deployments.
Solid experience with AWS and Azure cloud platforms, including services like EKS, AKS, Lambda, EC2, S3 etc.
Experience with infrastructure-as-code tools like Terraform.
Proficiency in containerization technologies like Docker and Kubernetes.
Experience working with microservices architectures and understanding the challenges and best practices involved.
Strong understanding of monitoring and observability on at least one of these tools like CloudWatch, Dynatrace or open source ELK stack.
Excellent troubleshooting and problem-solving skills.
Strong scripting skills (e.g., Bash, Python) for automation and tooling.
Excellent communication and collaboration skills.
Fluency in the English language and excellent communication and presentation skills is a must.
Ability to build strong relationships with extended global teams is a must
Customer interfacing experience is a strong preference.
Strong analytical and problem-solving skills is a must.
Added bonus if you have:
Experience with service meshes like Istio or Linkerd.
Experience with a simulator tool like Localstack for local development and testing.
Experience with a GitOps tool like ArgoCD.
Knowledge of chaos engineering principles and practices.
Working experience on configuration management tools like GIT Bitbucket, Artifactory etc.
Self-motivated, strong initiative, flexible and good time management skills.
Enthusiastic, proactive and a good team player.

Skills Required