Job Description

Company Name: VARITE India Private Limited
About The Client:
Client is a global technology solution and services leader providing business-friendly solutions, that enable future-readiness for clients. We seamlessly bring together digital expertise, strong industry-specific alliances, and deep domain expertise from ITC Group businesses. Our solutions and services are focused on Banking and financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality. ITC Infotech is a wholly-owned subsidiary of ITC Ltd, one of India's most admired companies.
Essential Job Functions:

• You will be a member of our AI Platform Team, supporting the next generation AI architecture for various research and engineering teams within the organization.
• You'll partner with vendors and the infrastructure engineering team for security and service availability
• You'll fix production issues with engineering teams, researchers, data scientists, including performance and functional issues
• Diagnose and solve customer technical problems
• Participate in training customers and prepare reports on customer issues
• Be responsible for customer service improvements and recommend product improvements
• Write support documentation
• You'll design and implement zero-downtime to monitor and accomplish a highly available service (99.999%)
• As a support engineer, find opportunities to automate as part of the problem management process, creating automation to avoid issues.
• Define engineering excellence for operational maturity
• You'll work together with AI platform developers to provide the CI/CD model to deploy and configure the production system automatically
• Develop and follow operational standard processes for tools and automation development. Including: Style guides, versioning practices, source control, branching and merging patterns and advising other engineers on development standards
• Deliver solutions that accelerate the activities, phenomenal engineers would perform through automation, deep domain expertise, and knowledge sharing

Qualifications:

• Experience: 5 to 7 yrs.
• Demonstrated ability in designing, building, refactoring and releasing software written in Javascript.
• Proficient in Node.js and web front-end / UI development.
• Experience on jupyter notebooks.
• Ability to integrate backend services with interactive UI components for developer productivity and ML workflow usability.
• Experience on Visual Studio Code plugin development is a big plus
• Debugging and triaging skills.
• Cloud technologies like Kubernetes, Docker and Linux fundamentals.
• Familiar with DevOps practices and continuous testing.
• DevOps pipeline and automations: app deployment/configuration & performance monitoring.
• Test automations, Jenkins CI/CD.
• Excellent communication, presentation, and leadership skills to be able to work and collaborate with partners, customers and engineering teams.
• Well organized and able to manage multiple projects in a fast paced and demanding environment.
• Good oral/reading/writing English ability.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

Skills Required