Job Description

Company Profile:

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.



Job Title: SRE Analyst

Position: SE / SSE

Experience: 4-6 years

Category: Software Development/ Engineering

Shift: Evening shifts (4PM ET - 12AM ET) (01:30a.m to 09:30a.m IST) and Night Shifts (12AM ET - 8AM ET) (09:30a.m to 05:30p.m IST)

Main location: Bangalore , Chennai, Hyderabad

Position ID: J1025-0430

Employment Type: Full Time

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 4 years of relevant experience.




Position Overview :



1) Member will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Compliance IT organization.


2) Intermediate knowledge and experience working in an application development and/or technology operations organization.

3) Perform production support role and partner with the SRE Delivery team in incident management and problem management.



Must-have



4+ years of hands-on experience in a variety of SRE languages and tools (Dynatrace Managed, PagerDuty, ServiceNow, Confluence, Jira, Microsoft Office Suite) Ability to document and escalate manual repeatable support tasks to facilitate 360-degree monitoring solution and process improvements Ability to prioritize requests and work under minimal supervisions during off business hours Intermediate knowledge of industry practices, with a focus on SRE Ability to review prior Incidents, conduct requirement gap analysis or root-cause analysis and convey to stakeholders Excellent communication skills


Nice-to-have



Experience with job scheduler like Zeke, Stonebranch, Autosys, Airflow Intermediate experience in a variety of environments (Cloud, Linux/Unix/Windows and services/APIs, databases) Prior Incident and problem management skills with understanding of SRE concepts and ITIL Principles Experience with troubleshooting using logs, Grafana, Moog, Dynatrace


Job Qualifications:


CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.



Life at CGI:


It is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons

Come join our team, one of the largest IT and business consulting services firms in the world

Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.



Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.




Come join our team--one of the largest IT and business consulting services firms in the world.