Job Description

Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where

Wondering what's within Beckman Coulter Diagnostics Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The Application Specialist for Beckman Coulter Diagnostics is responsible for supporting Direct Clients for providing operators training for defined product lines, product or assay troubleshooting, advance training. Engage clients in scientific activities and help marketing and sales for new product promotions. Ready to travels across an assigned territory to manage accounts and provide the prompt application support to clients. This position is part of the Sales Function located in Bangalore and will be Hybrid. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Application Team and report to the Regional Application Manager responsible for scientific Support,Client Management,Revenue generation and cross function team coordination. If you thrive in a supporting role and want to work to build a world-class support function organization-read on. In this role, you will have the opportunity to: Scientific Capabilities Familiar and able to discuss on the basic clinical significance of the assays and can understand QA/audit reports. Assist new and current customers with assay validation processes and troubleshooting techniques Provide field based technical support Work with Marketing/ Product team to participate actively in conducting Education Programs. Engaging customer for scientific studies or paper/poster publications. Client Management This position will be instrumental in providing a high level of support, requiring close interaction with the customer and colleagues to maintain a quality service Handle common problems independently, give customer feedback on progress of the problem or the solution to the problem. Build and maintain customer relationships in area of accountability Ensure accuracy and timely completion of all paperwork and reports Carry out tasks that are reasonably requested. Perform in-house and onsite product training, ensuring that customers are provided with training appropriate to the use of the instrumentation and software solutions Installation and commissioning of solutions ensuring that the performance of the equipment meets technical specifications and customer expectations. Revenue Generation Adhere to customer focused strategies to achieve business objectives and maintain high levels of customer satisfaction Menu expansion through scientific engagement/approach with clients and align with revenue goal. Team work Reporting to the Applications Support Manager, the Applications Specialist provides onsite customer support and is the face of the company to our customers. Team player and collaborate across the functions to develop personal skills through knowledge sharing and learning from others. The essential requirements of the job include: Qualification: Bachelor's degree in field with 5+ years exp. OR Master's degree in field with 3+ years exp.OR Doctoral degree in field with 0-2 years exp 5+ years of experience in handling clinical Laboratory equipment's. IVD market knowledge for the purpose of understanding market forces impacting the business. Effective customer consultative skills which includes excellent scientific knowledge and analysis. A keen interest in technology along with a high level of self-motivation and excellent organizational skills. Must have good knowledge of computer hardware and software, including MS Office. It would be a plus if you also possess previous experience in: Knowledge of laboratory workflow and information systems. Must be able to travel across South India. Requires flexibility in working hours Good English skills in speaking, reading, and writing Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we'll empower you to push the boundaries of what's possible. When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you've ever wondered what's within you, there's no better time to find out.