Job Description

Description and RequirementsCareerArc CodeCA_UT#LI-UT1Hybrid: #LI-Hybrid"At BMC trust is not just a word - it's a way of life!"We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!Position:Sr. Web Operation SpecialistLocation:Pune, IndiaDescription:The Web Operation Specialist will be responsible for timely and accurate execution of our production and back-office systems including bmc.com and related web properties. As a member of our web production team, they will work on content authoring updates, site maintenance, quality assurance, governance, Agile methodology, Release management and user experience under the direction of the Sr. Manager of Web Operations.Responsibilities & Duties:

• Manage, update, and publish web content using enterprise CMS platforms (Adobe Experience Manager, WordPress).

• Collaborate with Development, QA, and Strategy teams to support feature development and content enhancements.

• Create and test new page designs, components, and templates in line with brand and authoring standards.

• Work closely with internal stakeholders to maintain and update the corporate website.

• Track and manage content tickets to ensure timely and complete task delivery.

• Oversee end-to-end localization using translation tools and systems.

• Support site performance optimization and proactively resolve broken links or errors.

• Balance ongoing projects with ad hoc content and change requests.

• Coordinate content updates and production across multiple web properties.

• Document workflows, procedures, and team best practices.

• Lead Scrum events and manage Agile artifacts.

• Oversee production releases, including planning, coordination, risk assessment, and rollback strategies.

Qualifications & Skills:

• Certified Scrum Master with current credentials.
• Strong English communication skills, both written and verbal.
• Experience with AEM, Eloqua, and marketing campaign/form creation is a plus.
• Bachelor's degree in communications, marketing, computer science, or equivalent experience.
• 8-9 years in content management, with hands-on knowledge of CMS platforms, authoring tools, and documentation standards.
• Proficient in HTML, CSS, and JavaScript.
• Collaborative experience with cross-functional teams, including Dev, QA, and Strategy.
• Skilled in managing multiple priorities under tight deadlines while maintaining quality.
• Strong problem-solving, process improvement, and stakeholder communication abilities.

Our commitment to you!BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software